Front of House Supervisor

3 days ago

Ambleside, United Kingdom Eltermere Inn HotelSlates Coffee & Kitchen Full time

Front of House Supervisor

This role is an integral part of the hotel and restaurant team and, working closely with the General Manager, and other front of house staff, you will support Front of House and restaurant operations, including taking responsibility for running the shift on occasions during the manager/deputy’s absence.

You already know and understand what it means to deliver amazing hospitality and will thrive on the challenge of you and your team always exceeding guest expectations. This is very much a hands on role where you will use your exceptional organisational, prioritisation, and strong attention to detail skills to ensure service and quality standards are met at all times.

DUTIES AND RESPONSIBILITIES

Manage the reservation and restaurant operation with passion, integrity and knowledge while promoting the Companies culture and values

Maintain exceptional customer service and guest relations

Ensure all reservations are processed in good time, set up correctly, as per the booking details and that system is updated correctly and guests are responded to in good time

Greet Guests and ensure efficient check in to the Company procedures

Provide an efficient and effective food and beverage service at all times and ensure the appearance and cleanliness of the public and outside areas are to a high standard

Be fully conversant with the Company Handbook and supporting policies, including Health & Safety legislation, personal presentation and fire and emergency procedures

Be responsible for start and end of day cash procedures and perform duty management shifts on a rota basis

Maintain good communication between departments on a daily basis

Build and maintain excellent relations with guests, ensuring a professional and friendly manner. Deal with customer feedback/complaints enlisting assistance of the Manager as necessary

Review employee performance with Manager to identify any problems or concerns

Check that minimum stock levels are maintained to the standards required and follow ordering procedures

Be aware of responsibilities and adhere to legislation in respect of licensing, data protection, Health and Safety at Work and COSHH

**Job Types**: Full-time, Permanent

**Salary**: £12.50 per hour

Expected hours: No more than 45 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

  • Front of House

    1 week ago

    Ambleside, United Kingdom Greens Cafe and Bistro Full time

    Job Overview We are seeking a friendly and customer-oriented front of house associate to join our team. As a front of house associate you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. If you enjoy working in a fast-paced environment and have strong communication skills, we would love to...

  • Front of House Staff

    6 days ago

    Ambleside, United Kingdom Mathilde's cafe at Heaton Cooper Studio Full time

    We are a stylish independent café and part of the long established Heaton Cooper Studio art gallery. Offering a modern Scandinavian/Cumbrian themed menu, all freshly prepared in our kitchen. We are looking for Front of house staff to join our small friendly team, working in the the beautiful village of **Grasmere**. The right person will be a team player,...

  • Front of House Staff

    2 weeks ago

    Ambleside, United Kingdom Mathilde's cafe at Heaton Cooper Studio Full time

    We are a stylish independent café and part of the long established Heaton Cooper Studio art gallery. Offering a modern Scandinavian/Cumbrian themed menu, all freshly prepared in our kitchen. We are looking for Front of house staff to join our small friendly team, working in the the beautiful village of **Grasmere**. The right person will be a team player,...

  • Front of House Staff

    1 week ago

    Ambleside, Cumbria, United Kingdom The Apple Pie Full time

    Staff Accommodation 35+ hours per week Sociable day time shifts Free food and drinks on shiftWe have a position available for a friendly, reliable and dynamic person to join our team in a Front of House position. The Apple Pie is in the centre of Ambleside in the beautiful Lake District, and there are many amenities in the village alongside the stunning...

  • Front of House Team Member

    7 days ago

    Ambleside, United Kingdom The Waterhead Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. With Waterhead Pier handily opposite and an easy stroll from Ambleside centre, The Waterhead Inn is an ideal springboard into the magnificent Lake District At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone...

  • Front of House Team Member

    2 weeks ago

    Ambleside, United Kingdom The Ambleside Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. The Ambleside Inn is surrounded by incredible fell views, and beautiful walking routes - making it a firm favourite with our customers for a well-earned refreshment break or an overnight stay to rest a weary head. At The Inn Collection Group, we proudly...

  • Front of House Receptionist

    3 weeks ago

    Ambleside, United Kingdom Realise HR Ltd Full time

    **Role**: Front of House (Reception) Assistants **Employer**: Langdale Leisure Limited **Location**: Ambleside, Cumbria **Employment Type**: Permanent, Full-Time (39 hours per week) **Salary**: £21,107 - £24, 150 (depending on live-in or live-out) **Benefits**: 2X Life Cover following 6 months of service, free meals, free access to leisure facilities,...

  • Front of House Team Member

    1 month ago

    Ambleside, United Kingdom The Wateredge Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Charming customers with its idyllic lakeside setting and the prettiest of views, The Wateredge Inn at Ambleside is a must-visit place to eat, drink and stay in the Lake District. The Wateredge Inn is now looking to recruit a At The Inn Collection Group,...

  • Front of House Team Member

    4 weeks ago

    Ambleside, United Kingdom The Ambleside Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. The Ambleside Inn is surrounded by incredible fell views, and beautiful walking routes - making it a firm favourite with our customers for a well-earned refreshment break or an overnight stay to rest a weary head. At The Inn Collection Group, we proudly...

  • Front of House Team Member

    3 weeks ago

    Ambleside, United Kingdom The Temperance Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Located in the heart of the Lakes’ walking capital of Ambleside, with its winding streets, lively atmosphere and surrounded by sublime mountain views, once a temperance establishment in the 1800s, these days The Temperance Inn is just the place to settle...

  • Front of House Team Member

    2 weeks ago

    Ambleside, United Kingdom The Wateredge Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Charming customers with its idyllic lakeside setting and the prettiest of views, The Wateredge Inn at Ambleside is a must-visit place to eat, drink and stay in the Lake District. The Wateredge Inn is now looking to recruit a At The Inn Collection Group,...

  • Front of House Staff

    2 weeks ago

    Ambleside, United Kingdom The Inn Collection Group Full time

    **Do you want to work in a newly refurbished inn?**: - **Are you looking for a career move to a rapidly growing pub group?**: - **Do you love delighting customers?** The Inn Collection Group - multi-award-winning pubs with rooms in outstanding locations across the North of England are looking for full-time and part-time Front of House team members to join...

  • Front of House Team Member

    4 weeks ago

    Ambleside, United Kingdom The Temperance Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Located in the heart of the Lakes’ walking capital of Ambleside, with its winding streets, lively atmosphere and surrounded by sublime mountain views, once a temperance establishment in the 1800s, these days The Temperance Inn is just the place to settle...

  • Front of House Team Member

    3 weeks ago

    Ambleside, United Kingdom The Waterhead Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. With Waterhead Pier handily opposite and an easy stroll from Ambleside centre, The Waterhead Inn is an ideal springboard into the magnificent Lake District At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone...

  • Front of House Team Member

    4 weeks ago

    Ambleside, United Kingdom The Wateredge Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Charming customers with its idyllic lakeside setting and the prettiest of views, The Wateredge Inn at Ambleside is a must-visit place to eat, drink and stay in the Lake District. The Wateredge Inn is now looking to recruit a At The Inn Collection Group,...

  • Front of House Team Member

    2 weeks ago

    Ambleside, United Kingdom The Ambleside Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. The Ambleside Inn is surrounded by incredible fell views, and beautiful walking routes - making it a firm favourite with our customers for a well-earned refreshment break or an overnight stay to rest a weary head. At The Inn Collection Group, we proudly...

  • Front of House Team Member

    2 weeks ago

    Ambleside, United Kingdom The Wateredge Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Charming customers with its idyllic lakeside setting and the prettiest of views, The Wateredge Inn at Ambleside is a must-visit place to eat, drink and stay in the Lake District. The Wateredge Inn is now looking to recruit a At The Inn Collection Group,...

  • Front of House Team Member

    1 week ago

    Ambleside, United Kingdom The Ambleside Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. The Ambleside Inn is surrounded by incredible fell views, and beautiful walking routes - making it a firm favourite with our customers for a well-earned refreshment break or an overnight stay to rest a weary head. At The Inn Collection Group, we proudly...

  • Front of House Team Member

    2 weeks ago

    Ambleside, United Kingdom The Temperance Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Located in the heart of the Lakes’ walking capital of Ambleside, with its winding streets, lively atmosphere and surrounded by sublime mountain views, once a temperance establishment in the 1800s, these days The Temperance Inn is just the place to settle...

  • Front of House Team Member

    3 weeks ago

    Ambleside, United Kingdom The Temperance Inn Full time

    What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Located in the heart of the Lakes’ walking capital of Ambleside, with its winding streets, lively atmosphere and surrounded by sublime mountain views, once a temperance establishment in the 1800s, these days The Temperance Inn is just the place to settle...