Front of House Team Member
5 days ago
Job Title: Front of House Team Member
Job Type: Permanent
Pay Rate: Up to £11.49 per hour
Hours: 16 hours a week over 4 days
Location: Chester Road, Preston Brook, Runcorn WA7 3BB
About the Role:
We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Preston Brook Beefeater. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service to ensure a memorable dining experience.
Key Responsibilities:
- Provide outstanding customer service to ensure a high level of guest satisfaction
- Manage the front of house area, including the reception, waiting area, and dining area
- Take orders and serve food and drinks to guests
- Handle customer complaints and resolve issues in a professional and courteous manner
- Work collaboratively with the kitchen team to ensure seamless service
What We Offer:
- A competitive hourly rate of up to £11.49 per hour
- A guaranteed 16 hours a week over 4 days, allowing you to plan your week with confidence
- Ongoing training and development opportunities to help you grow in your role
- A Whitbread Benefits card, offering discounts on food, accommodation, and other perks
- A company pension and save as you earn scheme
- Discounts on shopping, travel, and other expenses
Requirements:
- No experience necessary, as full training will be provided
- A passion for delivering exceptional customer service
- Ability to work well under pressure and as part of a team
- Good communication and interpersonal skills
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