Front of House Team Member
6 days ago
Job Summary:
We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Prestonbrook Beefeater. As a Front of House Team Member, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.
Key Responsibilities:
- Provide outstanding customer service and ensure that all guests have a positive experience in our restaurant.
- Work collaboratively with the rest of the team to ensure seamless service delivery and high standards of quality.
- Be knowledgeable about our menu and drinks offerings and make recommendations to guests as needed.
- Manage cash and card transactions accurately and efficiently.
- Maintain a clean and safe working environment and adhere to health and safety procedures.
What We Offer:
- A competitive hourly rate and opportunities for career progression.
- Training and support to help you develop your skills and confidence.
- A fun and dynamic work environment with a team of like-minded individuals.
- Discounts on food and drink in our restaurants and hotels.
- A Whitbread Benefits card, offering exclusive discounts and rewards.
About Us:
Whitbread is a leading hospitality company with a portfolio of brands including Beefeater, Premier Inn, and Costa Coffee. We are committed to providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.
Requirements:
- Previous experience in a customer-facing role is desirable but not essential.
- Excellent communication and interpersonal skills.
- Able to work flexible hours, including evenings and weekends.
- Able to work as part of a team and maintain high standards of quality.
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