Service Advisor
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Cardiff. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.
Your key responsibilities will include:
- Informing and consulting with customers on vehicle servicing and maintenance
- Liaising with technicians and workshop control to ensure timely vehicle readiness
- Providing expert advice on our products and services to customers
- Building strong relationships with customers to understand their needs and preferences
About You
We welcome applications from individuals with a passion for delivering exceptional customer service and a willingness to learn and progress. As a Service Advisor, you will have the opportunity to develop your skills and knowledge through our dedicated in-house Learning & Development team and manufacturer courses.
Key skills and qualifications include:
- Excellent organisational and administrative skills
- Strong customer service background
- Good attention to detail
- Ability to work in a fast-paced environment
Why Sytner?
Sytner Group offers a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and career development opportunities. We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds.
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