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Customer Migration Advisor
2 months ago
We are seeking a highly motivated and customer-centric individual to join our team as a Customer Migration Advisor. As a key member of our team, you will be responsible for migrating new customers to our company's technology platform.
Key Responsibilities:- Handle incoming calls and provide accurate information on product pricing, features, and benefits.
- Identify and understand customer requirements and support them through the transition journey.
- Follow up on enquiries and book appointments for product specialists.
- Build rapport and communicate company services to customers.
- Maintain accurate call and customer interaction information.
- Stay updated on products and services and thoroughly understand their features and benefits.
- Adhere to all framework and compliance guidelines.
- Excellent verbal communication skills and the ability to adapt communication style to various customer personalities.
- Proficient in using basic computer applications and software.
- Goal-oriented mindset with a track record of meeting or exceeding targets.
- Self-motivated, energetic, and driven to succeed.
- Ability to work independently as well as part of a team.
- Time management skills to prioritise and manage multiple tasks efficiently.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
