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Tesco Travel Money Advisor

1 month ago

Hull, Kingston upon Hull, United Kingdom Travelex Full time

Job Title: Tesco Travel Money Advisor - Foreign Exchange Specialist

Job Summary:

We are seeking a highly skilled and experienced Travel Money Advisor to join our team at Tesco Hull St Stephens. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers have a seamless experience when purchasing foreign currency.

Key Responsibilities:

  • Nurture and form relationships with customers to gain a better understanding of their travel and currency requirements.
  • Establish yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.
  • Engage with customers to process all foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals both procedural, operational and customer focused.
  • Utilise your keen eye for detail to process daily online FX requests and deliveries.
  • Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.

Requirements:

  • Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient - You'll be dealing with computers and in-house till systems and ordering systems throughout the day.
  • Great Communicator - You'll find talking with people and building relationships comes naturally to you.
  • Desire to succeed - You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

About Travelex:

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.