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Administrative Support Coordinator

1 month ago

Neath, Neath Port Talbot, United Kingdom Itec Skills and Employment Full time
About Itec

We are a leading provider of work-based learning programmes, with over 40 years of experience. As an Employee-Owned organisation, our employees have a say in the direction of the business and are entitled to various corporate benefits.

Job Description

This role involves providing administrative support to the team, ensuring that all tasks are completed efficiently and effectively. The successful candidate will be responsible for answering and transferring calls, managing emails, and maintaining accurate records.

Key Responsibilities:

  • Answering and transferring calls in a professional and courteous manner
  • Managing emails and responding to queries in a timely fashion
  • Maintaining accurate records and databases
  • Providing general administrative support to the team
Requirements

To be successful in this role, you will need to have excellent communication skills, both written and verbal. You should also be highly organised and able to work well under pressure.

Essential Skills and Qualifications:

  • Minimum two GCSEs in Maths and English (Grade C and above)
  • Excellent communication and organisational skills
  • Ability to work well under pressure
Benefits

As an employee of Itec, you will be entitled to a range of benefits, including:

  • Contributory Pension Scheme
  • Being an employee owner as part of the EOT
  • 30 days annual leave plus bank holidays and Christmas shutdown
  • Annual bonus (subject to qualifying criteria)
  • Life Assurance
  • Personal development and career opportunities
  • Employee Mental Health first aiders
  • Employee Assistance Programme
  • Medicash – Healthcare scheme
  • Length of Service Payment Scheme
  • Employee of Month Awards
  • Discounts on Gym Membership and fitness products discounts
  • Travel expenses and business mileage
  • Cycle to Work Scheme
  • Social & Charity Events
  • Refer a Friend Payment Scheme
  • NUS/ Totum discount card

The estimated salary for this role is £25,000-£30,000 per annum, depending on experience.