Senior Casualty Claims Professional
2 days ago
We are seeking a highly skilled Senior Claims Professional to join our team in Manchester or Redhill. As a key member of our claims team, you will be responsible for handling complex and often large casualty losses over £100k (injury and property damage).
Key Responsibilities- Manage and handle a diverse portfolio of complex and often large claims arising from the assigned line(s) of business.
- Collaborate with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends.
- Open new claims and set reserves; carry out early appropriate investigations in respect of policy coverage, liability, and quantum.
- Fairly, promptly, and proactively negotiate settlement of claims and communicate promptly on cover.
- Reserve claims accurately in accordance with Company guidelines and best practices, ensure that Company service standards are upheld, and maintain data accuracy.
- Ensure that vendors provide a market-leading, cost-effective service to both insured and the company by continually monitoring their performance, cost, and quality.
- Provide market-leading claim service working closely with the Claim Management team and the broader business to deliver and enhance the claim offering.
- Maintain a close collaborative working relationship with underwriters, actuaries, and risk management, and where appropriate, promote the interests of Travelers by working with other business areas.
- Work as a team member providing such support as required by other members of the team and fully participate in individual and shared project work.
- Partner with Underwriting to sell and market business and strengthen external client relationships.
- Attend claim review and other customer service-related meetings with the Insured and Brokers, promoting the values of the department and the company and the market-leading claim services that it provides.
- Thorough technical expertise with a proven track record managing key client accounts, addressing trends and issues affecting their business, and mitigating risks and exposures.
- Advanced communication skills.
- Advanced customer focus.
- Intermediate strategic planning.
- Intermediate business perspective.
- Intermediate ability to build collaborative relationships.
- Intermediate openness to influence, flexibility.
- Intermediate team work.
- Advanced credibility.
- Team player with a positive attitude and effective engagement skills.
- Market experience.
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Programme: The Travelers wellness programme is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
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Redhill, Surrey, United Kingdom Travelers Full time{"title": "Senior Claims Adjuster", "description": "Job SummaryWe are seeking a highly skilled Senior Claims Adjuster to join our team in Manchester or Redhill. As a Senior Claims Adjuster, you will be responsible for handling complex and large claims, providing expert claim handling in areas of investigation, evaluation, negotiation, and resolution of...
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Redhill, Surrey, United Kingdom Travelers Full time{"title": "Senior Claims Adjuster", "description": "Job SummaryWe are seeking a highly skilled Senior Claims Adjuster to join our team in Manchester or Redhill. As a Senior Claims Adjuster, you will be responsible for handling complex and large claims, providing expert claim handling in areas of investigation, evaluation, negotiation, and resolution of...
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