Current jobs related to Service Desk Manager - Horwich, Bolton - ExamWorks UK

  • Ambulance Service Representative

    4 weeks ago

    Horwich, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

    Job SummaryWe are seeking a skilled and compassionate individual to join our team as a Call Handler at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical assistance, providing clear and accurate advice to help them navigate their situation.Main ResponsibilitiesKey...

  • Call Handler

    1 month ago

    Horwich, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

    Job SummaryWe are seeking highly skilled and compassionate individuals to join our team as Call Handlers at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical assistance, providing critical care advice and guidance to ensure the best possible outcomes.Key...

  • Call Handler

    1 month ago

    Horwich, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

    Job SummaryWe are seeking highly skilled and compassionate individuals to join our team as Call Handlers at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical assistance, providing critical care advice and guidance to ensure the best possible outcomes.Key...

  • Ambulance Response Co-ordinator

    16 hours ago

    Horwich, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

    Company Overview:The North West Ambulance Service NHS Trust provides emergency medical services to the community, requiring a dedicated team of professionals to respond effectively.About the Role:We are seeking highly skilled Call Handlers to join our team, working in high-pressure environments and providing vital support to patients in need.Key...

  • Call Handler ICC

    3 weeks ago

    Horwich, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

    Job SummaryWe are recruiting for Call Handlers to work in our Integrated Contact Centres (ICC) in the North West region. As a Call Handler, you will be the first point of contact for patients and will be responsible for providing accurate and timely information and advice.Main ResponsibilitiesKey responsibilities of the role include:Managing a variety of...

  • Customer Service Delivery Associate

    6 days ago

    Horwich, Bolton, United Kingdom Tesco Full time

    About the roleThis is an exciting opportunity to join Tesco as a Customer Delivery Driver, where you will play a vital role in delivering exceptional customer service and ensuring our customers receive their shopping in a timely and efficient manner.As a Customer Delivery Driver, you will be responsible for delivering shopping to our customers in their...

  • Customer Service Ambassador

    16 hours ago

    Horwich, Bolton, United Kingdom Harvester Full time

    About HarvesterAs the nation's family favourite, Harvester prides itself on offering feel-good dining for everyone. With a focus on fresh ingredients and unlimited salad bars, we aim to provide an unforgettable experience for our guests.Job SummaryWe are seeking skilled Customer Service Ambassadors to join our team as Part Time Waiting Staff at the Horwich...

  • Duty Manager

    4 weeks ago

    Horwich, Bolton, United Kingdom Serco Full time

    About the RoleThe Duty Manager will be responsible for the day-to-day running of the leisure centre, ensuring all activities are delivered to a high standard with safety as the top priority. This includes managing the aquatics department and supporting the management team in building and maintaining positive relationships with onsite partners, guests, and...

  • Duty Manager

    4 weeks ago

    Horwich, Bolton, United Kingdom Serco Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Horwich Leisure Centre. As a key member of our management team, you will be responsible for the day-to-day running of the facility, ensuring all activities are delivered to a high standard with safety as the top priority.Key ResponsibilitiesManage the day-to-day...

  • Duty Manager

    4 weeks ago

    Horwich, Bolton, United Kingdom Serco Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Horwich Leisure Centre. As a key member of our management team, you will be responsible for the day-to-day running of the facility, ensuring all activities are delivered to a high standard with safety as the top priority.Key ResponsibilitiesManage the day-to-day...

  • Leisure Operations Manager

    4 days ago

    Horwich, Bolton, United Kingdom Serco Full time

    OverviewSerco, a trusted partner to the public and private sectors, is seeking a highly motivated Duty Manager to join our team at Horwich Leisure Centre. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of services to our customers.About the RoleWe are looking for an individual who is passionate about...

  • Duty Manager Position

    3 weeks ago

    Horwich, Bolton, United Kingdom Serco Full time

    About the RoleThe Duty Manager will be responsible for the day-to-day management of the leisure centre, ensuring all activities are delivered to a high standard with safety as the top priority. This includes managing the aquatics team and supporting the management team in building and maintaining positive relationships with onsite partners, guests, and...

  • Duty Manager Position

    3 weeks ago

    Horwich, Bolton, United Kingdom Serco Full time

    About the RoleThe Duty Manager will be responsible for the day-to-day management of the leisure centre, ensuring all activities are delivered to a high standard with safety as the top priority.Key ResponsibilitiesManage the operational team to deliver exceptional customer serviceSupervise the deployment of staff to ensure a positive experience for...

  • Duty Manager Position

    3 weeks ago

    Horwich, Bolton, United Kingdom Serco Full time

    About the RoleThe Duty Manager will be responsible for the day-to-day management of the leisure centre, ensuring all activities are delivered to a high standard with safety as the top priority. This includes managing the aquatics team and supervising the operational team to provide a positive experience for customers.Key ResponsibilitiesManage the day-to-day...

  • Kitchen Team Manager

    2 months ago

    Horwich, Bolton, United Kingdom Harvester Full time

    Drive Success in Our Kitchen TeamAs a Kitchen Lead at Harvester, you will be responsible for driving your team to success, serving food that exceeds our guests' expectations, and maintaining a clean and safe kitchen environment.What We OfferFlexible shifts to fit around your lifestyleA 33% discount across all our brands20% discount off all our brands for...

  • Kitchen Team Manager

    2 months ago

    Horwich, Bolton, United Kingdom Harvester Full time

    Drive Success in Our Kitchen TeamAs a Kitchen Lead at Harvester, you will be responsible for driving your team to success, serving food that exceeds our guests' expectations, and maintaining a clean and safe kitchen environment.What We OfferFlexible shifts to fit around your lifestyleA 33% discount across all our brands20% discount off all our brands for...

  • Leisure Operations Manager

    4 days ago

    Horwich, Bolton, United Kingdom Serco Full time

    About UsBolton Community Leisure Trust is a leading provider of leisure services, dedicated to making a positive impact on the local community.We are seeking an experienced Duty Manager to join our team at Horwich Leisure Centre. As a key member of our management team, you will play a vital role in ensuring the smooth operation of the facility and delivering...

  • Mortgage Case Manager Position

    3 weeks ago

    Horwich, Bolton, United Kingdom Fintelligent Search Full time £23,000

    First Charge Mortgage Case Manager OpportunityFintelligent Search is seeking a skilled First Charge Mortgage Case Manager to join their team. As a First Charge Mortgage Case Manager, you will be responsible for managing a pipeline of second charge mortgage applications through to completion.Key Responsibilities:Communicate with customers both verbally and in...

  • ISOC Tier 2 Network Support Specialist

    3 weeks ago

    Horwich, Bolton, United Kingdom Intercity Technology Limited Full time

    Job DescriptionWe are seeking a highly skilled Network Support Specialist to join our team at Intercity Technology Limited. As a Network Support Specialist, you will be responsible for providing excellent customer service and supporting managed services customers networks using Intercitys system management toolsets and processes.Key Responsibilities:Support...

  • Executive Chef

    1 month ago

    Horwich, Bolton, United Kingdom Greene King Full time

    About the Role:We are seeking a highly skilled and experienced Kitchen Manager to join our team at Pub & Carvery. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our kitchen during busy services.Key Responsibilities:Lead and motivate a high-performing kitchen team to deliver exceptional food quality and...

Service Desk Manager

2 months ago

Horwich, Bolton, United Kingdom ExamWorks UK Full time
About ExamWorks UK

We are a leading provider of medical and legal services, dedicated to delivering exceptional support to our clients and customers.

Job Summary

We are seeking an experienced Service Desk Manager to join our IT team, responsible for managing the first line of technical support for our business. The successful candidate will lead a team of IT professionals, ensuring that our systems and applications are running smoothly and efficiently.

Key Responsibilities
  • Team Management: Lead and manage a team of IT support specialists, providing guidance and coaching to ensure excellent customer service and technical expertise.
  • Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring that all incidents and requests are resolved in a timely and efficient manner.
  • Technical Support: Provide technical support and guidance to our users, ensuring that they have access to the resources and information they need to perform their jobs effectively.
  • Process Improvement: Continuously monitor and improve our IT processes and procedures, ensuring that they are aligned with industry best practices and meet the needs of our business.
  • Collaboration: Work closely with other departments, including IT, Business Support, and Operations, to ensure that our IT services are aligned with business objectives and goals.
Requirements
  • Experience: Proven experience in managing a first line IT service desk team, with a strong background in technical support and customer service.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team of IT professionals.
  • Knowledge: Strong knowledge of ITIL practices, Azure, VDI, Horizon Service Now, VM Ware, and Microsoft stack.
  • Education: Relevant degree or equivalent experience in a related field.
What We Offer
  • Competitive Salary: A competitive salary package, reflecting your skills and experience.
  • Continuous Training: Opportunities for continuous training and development, with support from our expert team.
  • Appraisal Programmes: Regular appraisal programmes, helping you to progress and develop your career.
  • Pension Scheme: A pension scheme, allowing you to choose how much you contribute to your retirement.
  • Employee Referral Programme: A referral programme, rewarding you for referring colleagues and friends.
  • Free Parking: Free parking, making it easier to get to work.
  • Relaxed Working Environment: A relaxed working environment, with a 'dress to perform at your best' policy.
  • Match Funding: Match funding for your charitable activities, supporting your community.
  • Employee Assistance Programme: An employee assistance programme, providing access to legal advice, counselling, and more.
  • Discounts: Discounts on retail, entertainment, eating out, and purchases.
  • Wellbeing Activities: Wellbeing activities, covering mental, financial, and physical health, inclusivity, environmental, personal growth, fun, and recognition.
  • Reward and Recognition: Reward and recognition, linked to our values.
  • Holidays: Holidays that rise with length of service, giving you time to relax and recharge.
  • Cycle to Work Scheme: A cycle to work scheme, making it easier to get to work.
  • Ask Mike: The opportunity to put your questions to our CEO, with your thoughts and opinions welcome.
  • Recognised Qualifications: Opportunities to undertake recognised qualifications, helping you to develop your skills and knowledge.