Ambulance Service Representative

4 weeks ago


Horwich, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

Job Summary

We are seeking a skilled and compassionate individual to join our team as a Call Handler at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical assistance, providing clear and accurate advice to help them navigate their situation.

Main Responsibilities

Key responsibilities of the role include:

  • Responding to emergency calls from patients in need of medical assistance
  • Providing clear and accurate advice to patients, including guidance on how to manage their condition and access medical care
  • Working collaboratively with other healthcare professionals to ensure patients receive the best possible care
  • Maintaining accurate records of patient interactions and providing regular updates to healthcare teams

About Us

North West Ambulance Service NHS Trust is a leading provider of emergency medical services in the North West region. We are committed to delivering high-quality patient care and are seeking individuals who share our values and are passionate about making a difference in the lives of others.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work under pressure and make sound decisions in high-stress situations
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively as part of a team
  • Basic computer skills and ability to use electronic patient records systems

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are passionate about delivering high-quality patient care and are looking for a challenging and rewarding role, we encourage you to apply.



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