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Branch Manager

2 months ago

Haywards Heath, West Sussex, United Kingdom Northgate Vehicle Hire Full time
About the Role

We are seeking a highly skilled Branch Manager to lead our Crawley location, part of the UK's leading rental provider and accident management business. As a Branch Manager, you will be responsible for bringing the Northgate experience to life for both colleagues and customers.

Key Responsibilities
  • Leadership & Development: Build, mentor, and lead a team focused on maximizing revenue opportunities while delivering exceptional customer experiences.
  • Operational Excellence: Oversee branch performance, including rental activity and workshop efficiency, while maintaining top-tier customer relationships.
  • Innovation & Strategy: Drive innovation and improvement efforts to minimize vehicle downtime and optimize operational processes.
  • Customer Service: Deliver on our promise of outstanding service by ensuring your team meets high technical and quality standards.
About You
  • Experienced Manager: Proven track record in managing teams within fast-paced, customer-focused environments.
  • Entrepreneurial Mindset: A commercially minded leader who can identify opportunities, improve efficiencies, and achieve exceptional results.
  • Hands-On Approach: An involved leader who understands every aspect of the business and sets high standards.
  • Natural Coach: Passionate about developing your team, helping them grow their skills and confidence.
  • Customer-Driven: You understand what matters to your customers and work tirelessly to meet their needs.
What We Offer
  • Competitive Package: Attractive starting salary with a 20% OTE bonus, plus a company car scheme or car allowance.
  • Career Growth: A clear pathway for career development, with in-house and industry-recognized training opportunities.
  • Innovative Work Environment: Work with world-renowned brands like Ford, Mercedes, Vauxhall, and Peugeot, in a forward-thinking and customer-focused environment.
  • Financial Wellbeing: Access to Wagestream, a financial wellbeing app that gives you control over your pay, savings, and offers discounts.
Join Our Community

We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain. We're committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres.