AV Field Service Technician
4 days ago
proAV Limited is seeking an experienced AV Field Service Engineer to join our Field Engineering team. As a key member of our team, you will be responsible for providing exceptional customer service through onsite attendance and remote technical support.
The ideal candidate will have a strong background in AV/VC/UC technologies and be able to manage client communications and escalations. You will be responsible for ensuring fault resolution is to client satisfaction, while upholding the commercial impact of the account.
Key Responsibilities- Field service engineering work as required
- Onsite Service Engineering covering client sites as required
- Travelling to Client sites (including European travel if required)
- Site and event coordination and support
- Preventative Maintenance calls as required
- Rotation of client sites as required
- Site surveys
- Small works installations, including handover to Client
- Working any rotational shift basis as required
- Administration necessary to support engineering role
- Technically proficient in AV/VC/UC technologies
- Able to manage Client communications and escalations
- Calm under pressure
- Ability to take responsibility
- Ability to multi task and prioritise
- Excellent communicator on both telephone and email
- Meticulous attention to detail
- Organised
- Flexible approach
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AV Field Service Engineer
6 days ago
Bishops Cleeve, Gloucestershire, United Kingdom proAV Limited Full timeAbout The RoleproAV Limited is a leading global audio visual integrator, providing AV and event services across multiple client partnerships worldwide.Job OverviewWe are seeking an experienced AV Field Service Engineer to join our Field Engineering team, representing proAV Limited and taking full responsibility for maintaining high levels of customer...
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