Strategic Advice Director
5 days ago
Axon Moore, a leading search firm, is recruiting for a Strategic Advice Director in the Leeds area.
About the RoleThis senior leadership position focuses on Customer Excellence and requires strong knowledge of Consumer Duty, as well as a proven track record of leadership within an FSA regulated environment.
- Lead Customer Excellence and Consumer Duty initiatives in a senior leadership setting, ensuring compliance with industry regulations.
- Collaborate closely with the Board and senior leadership team to develop and execute strategies driving profitability, operational efficiency, high advice quality, and customer satisfaction.
- Oversight of the company's growth by optimizing advice provision and service delivery, building partnerships with internal stakeholders, regulators, trade bodies, and key partners.
- Ensure regulatory activities comply with industry standards, meeting and exceeding Consumer Duty requirements.
- Provide regular updates to the Board on commercial performance, including key metrics, opportunities, and challenges.
Key Requirements
- Senior professional with significant financial services/FSA regulated experience, particularly in customer advice, customer excellence, and Consumer Duty.
- Confidence in asserting authority and applying regulatory frameworks, balancing operational needs with compliance and business success.
Estimated Salary: £90,000 - £120,000 per annum
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