Strategic Advice Director

5 days ago


Leeds, Leeds, United Kingdom Axon Moore Full time

Axon Moore, a leading search firm, is recruiting for a Strategic Advice Director in the Leeds area.

About the Role

This senior leadership position focuses on Customer Excellence and requires strong knowledge of Consumer Duty, as well as a proven track record of leadership within an FSA regulated environment.

  • Lead Customer Excellence and Consumer Duty initiatives in a senior leadership setting, ensuring compliance with industry regulations.
  • Collaborate closely with the Board and senior leadership team to develop and execute strategies driving profitability, operational efficiency, high advice quality, and customer satisfaction.
  • Oversight of the company's growth by optimizing advice provision and service delivery, building partnerships with internal stakeholders, regulators, trade bodies, and key partners.
  • Ensure regulatory activities comply with industry standards, meeting and exceeding Consumer Duty requirements.
  • Provide regular updates to the Board on commercial performance, including key metrics, opportunities, and challenges.

Key Requirements

  1. Senior professional with significant financial services/FSA regulated experience, particularly in customer advice, customer excellence, and Consumer Duty.
  2. Confidence in asserting authority and applying regulatory frameworks, balancing operational needs with compliance and business success.

Estimated Salary: £90,000 - £120,000 per annum



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