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Sales Associate
2 months ago
House of Fraser is a leading department store group with a rich history spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences across our stores in the UK and Ireland.
The Role of Casual Sales AssistantThis is a customer-focused role that requires a passion for delivering outstanding service and driving sales through the provision of an individualised experience. As a Casual Sales Assistant, you will be accountable for delivering exceptional service to drive personal and business targets, inspiring customers through your knowledge and love of our products, and taking an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.
Key Responsibilities- To greet and engage with customers on arrival, answering any initial queries and providing a warm welcome.
- To assist customers with security tags and provide support on nearby tills when required.
- To deliver a world-class customer experience, displaying excellent attention to detail when helping to style customers and introducing them to multi-channel services to drive sales and build customer loyalty.
- To maintain high standards of personal presentation and take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
- To maintain sophisticated retail and visual standards to capture the customers' imagination and drive sales, and to take an active role in loss prevention within the store.
- Relevant customer-facing experience that reflects the role.
- A passion for working with customers to enhance their shopping experience.
- A desire and ability to deliver sales against targets set.
- Ability to communicate confidently with colleagues and customers.
- Be a team player.
This role has no guaranteed hours of work, and hours of work can vary from week to week. As a result, there may be weeks when no hours of work are offered.
