Current jobs related to Customer Service Representative - Coventry, Coventry - AF Blakemore & Son Ltd

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom Octopus Energy Full time

    We're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our Operations team, you'll be at the forefront of delivering exceptional customer experiences.As a Customer Service Representative, you'll be responsible for handling customer inquiries and providing support via phone and email. You'll work...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom We Are Group Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at We Are Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom Travelex Full time

    Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with all their travel money needs, and offering great rates.Key...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative Job OpportunityConvenience Store Assistant RoleWe are seeking an experienced and enthusiastic Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will be responsible for providing exceptional customer service and assisting with the smooth operation of our convenience store.Key...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom MSX INTERNATIONAL Full time

    Customer Service RepresentativeUp to £28,000Hybrid - 40 hours per week6-month fixed contractMSX International is seeking a skilled Customer Service Representativeto join our teamAt MSX, we empower movers and makers to thrive in an ever-changing world by harnessing our expertise and creativity to deliver exceptional service powered by technology and...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom West Midlands Combined Authority Full time

    We are seeking a skilled Customer Service Representative to join our team at Coventry Bus Station. As a key member of our operational team, you will be responsible for delivering exceptional customer service and providing ticketing, travel, and journey solutions to our customers.The ideal candidate will have experience of delivering exceptional service in a...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Coventry is looking for motivated individuals to fill Customer Service Representative roles. As a valued member of our team, you'll engage with customers, participate in operational tasks, and collaborate with colleagues to drive success.Key Responsibilities:Deliver exceptional customer service and support.Contribute to all aspects of...

  • Customer Service Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service RepresentativeMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive customer...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMin 16 Hours P/W - possibly more hours when the store needs.Various shifts available including evenings & weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Coventry, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information about our products and services, and resolving customer issues efficiently.Key...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Coventry, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom People Squad Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at People Squad. As a German Language Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. Your excellent communication skills and ability to multitask will enable you to effectively...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Coventry, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom People Squad Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at People Squad. As a key member of our customer services team, you will be responsible for providing exceptional support to our German-speaking clients via phone, email, and chat.Your primary objective will be to deliver knowledgeable and...

  • Customer Service Representative

    1 day ago

    Coventry, Coventry, United Kingdom Microlise Full time

    Unlock a Rewarding Career at MicroliseWe are seeking a highly skilled Customer Service Representative to join our team in Coventry, United Kingdom. As a Customer Support Advisor, you will be responsible for delivering exceptional customer experiences and providing comprehensive support to our clients.About the Role:Provide top-notch customer service and...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom Dunelm Full time

    Job OverviewPay - £6.72 - £11.44 per hour.We are seeking a highly motivated Sales Assistant to join our team in Coventry. As a Sales Assistant, you will be responsible for providing excellent customer service and supporting the sales team to achieve sales targets.Key Responsibilities:Provide exceptional customer service and respond to customer queries in a...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom Fastenal Europe, Ltd. Full time

    Job Summary:We are seeking a highly motivated and organized Customer Service Representative to join our team at Fastenal Europe, Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, handling incoming calls and emails, and identifying customer needs to deliver satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco Mobile, you will play a vital role in delivering exceptional customer experiences every day. You will be responsible for creating a warm and welcoming environment for our customers, ensuring they feel valued and supported throughout their shopping journey.Key Responsibilities* Deliver a great...

Customer Service Representative

2 months ago

Coventry, Coventry, United Kingdom AF Blakemore & Son Ltd Full time

Customer Team Member Opportunity

Join our team at SPAR Bannerbrook, Coventry

Min 16 Hours P/W - possibly more hours when the store needs

Various shifts available including evenings & weekends

We are seeking a Customer Team Member to support our store management and create a positive customer experience. As a Customer Team Member at SPAR, you will play a vital role in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now'

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

Key Responsibilities:

Customer Service:

  • Greet customers in a friendly and welcoming manner.
  • Answer customer inquiries about products and services and assist customers in finding the items they need.
  • Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
  • Upsell selected products to customers and highlight multi-buy offers, to ensure maximum sales

Store Operations:

  • Work stock; check deliveries, stock shelves, maintain a clean and organised sales floor, rotate stock to ensure freshness and timely expiration dates.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhere to all company policies and procedures and processes

Key Skills/Knowledge:

  • Previous experience in a similar role and/or industry is preferred
  • Reliably follow instructions and procedures with excellent attention to detail
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward
  • Experience of using a 'Challenge 25' policy desirable
  • Keen and enthusiastic approach to working both in a team and independently
  • Previous cash handling experience is preferred but not essential

What's in it for you?

  • Excellent benefits package including:
  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding Training & Development
  • Gain hands-on experience in a high volume, fast-paced convenience store
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
  • Proactive promotion of internal candidates
  • Paid Breaks
  • Free Tea & Coffee
  • Early access to your pay through 'EarlyPay'
  • 24/7 access to your payslips and Rotas via HR/Payroll portal
  • Wellbeing support – access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • NEST pension scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
  • Extra Holidays - Purchase Scheme
  • Cycle to work - Bicycle purchase scheme
  • Long Service Awards