Café Experience Expert

2 days ago


Chester, Cheshire, United Kingdom One Retail Full time
About the Role

This exciting opportunity is part of our ongoing efforts to drive growth and excellence in the retail sector. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.

Responsibilities
  • Prepare and serve a range of hot and cold beverages, including specialty drinks and coffees.
  • Serve high-quality food and snacks to our customers.
  • Maintain a clean and tidy bar area, including the preparation and storage of ingredients and equipment.
  • Process payments and handle customer transactions efficiently and accurately.
  • Provide exceptional customer service, responding to queries and resolving any issues promptly and professionally.
Requirements
  • Previous experience in a customer-facing role, preferably in a retail or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Passionate about delivering exceptional customer experiences and committed to providing outstanding service.
Salary

We offer a competitive salary of £18,000-£22,000 per annum, depending on experience.

Benefits

We offer a range of benefits, including:

  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The chance to work with a talented team and contribute to the success of our business.
  • A generous pension scheme and access to employee discounts.


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