Telephone Support Specialist

Job DescriptionWe are seeking an experienced Telephone Support Specialist to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for delivering exceptional customer service to our clients, responding to their queries and concerns in a timely and professional manner.Your Key ResponsibilitiesTaking incoming...

Company OverviewCareline Support Ltd is a leading provider of telephone support services to over 10,000 Homeowners in the UK. Established in 2020, our mission is to deliver a first-class level of service and make a positive difference in people's lives.

Careline Support Ltd Overview\We provide a telephone support service to over 10,000 retired homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement.\Job Summary\We are looking for a Senior Customer Service Advisor to join our team at Careline Support Ltd.\The successful candidate will have a competitive salary...

Job OverviewWe are looking for a dedicated and compassionate Support Advisor to join our call centre team at Careline Support Ltd in Ringwood, Hampshire.In this role, you will provide vital support to our customers, responding to their needs and concerns in a timely and professional manner.Key DutiesTaking incoming calls from retired Homeowners and...

About This Opportunity\We are seeking a skilled and experienced Senior Customer Service Advisor to join our team at Careline Support Ltd.\This role offers a competitive salary starting from £25,000 per annum, negotiable depending on experience, along with benefits such as free on-site parking, contemporary offices, and a fun work environment.\Key...

Known internally as Part-time Careline Operator Location: Office based in Ringwood, HampshireHours: 26.25 hours per week, covering a rolling rota of 4 shifts on / 4 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)Shifts: 10.30pm-6:30am - occasional flexibility required to cover other shiftsPay...

Known internally as Part-time Careline Operator Location: Office based in Ringwood, HampshireHours: 26.25 hours per week, covering a rolling rota of 4 shifts on / 4 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)Shifts: 10:30pm - 6.30am, occasional flexibility required to cover absencePay...

Location: Office based in Ringwood, HampshireSalary: From £24,000 per annum, pro rata, inclusive of night enhancement, dependent on experienceHours: Part-time, 28 hours per week?Shifts: 22:30-06:30, rotating as 4 on / 4 offRota includes Bank Holidays which are given back as additional leave daysDue to the fantastic success of Careline Support Ltd, we...

Location: Office based in Ringwood, Hampshire Salary: From £22,000 per annum, dependent on experience Hours: 37.5 hours per week Shift patterns: Mix of earlies 06:30-14:30, days 09:00-17:00 and lates 14:30-22:30, to include every other weekend on the roster We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for...

Location: Office based, Ringwood, HampshireSalary: From £24,000 per annum, inclusive of night enhancement, dependent on experienceHours: Full-time, 37.5 per weekShifts: 20:00-07:15, rotating as 4 on / 4 offRota includes Bank Holidays which are given back as additional leave days?Due to the fantastic success of Careline Support Ltd, we are delighted to...

This position is known internally as 'Careline Operator'Location: Ringwood, Hampshire, BH24 3FA - office basedSalary:? Circa £23,000 per annum, pro rata, dependent on experience, plus Company benefitsHours: Variety of hours, full-time or part-timeShifts: Preference for 4 on / 4 off, we would be delighted to explore options at interview?We are delighted to...

About the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd in Ringwood, Hampshire.As a Customer Service Advisor, you will be responsible for providing excellent telephone-based customer support to our valued customers, ensuring they receive a high-quality service experience.Key...

Job SummaryWe are seeking a highly skilled and motivated Night Customer Service Advisor to join our call centre team. As a key member of our team, you will be responsible for providing direct telephone support to our clients during night-time hours.The ideal candidate will have excellent communication skills, be able to work calmly under pressure, and...

Location: Office based in Ringwood, Hampshire Salary: From £10.25 per hour, dependent on experience Hours: Weekends only, shifts offered as 07:15-14:45 and 14:30-22:30?We are delighted to be expanding our call handlingteam at Careline Support Ltd and are looking for personable, motivated anddiligent people to join our amazing team at weekends.?Why work...

Location: Ringwood, HampshireHours: Full time 37.5 hours per weekShift Pattern: Operational hours are between 06:30-22:30, covering earlies, days & lates ?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person to join our amazing team.Why work for us?Competitive...

About the RoleAs a Customer Service Representative at Careline Support Ltd, you will be responsible for taking incoming calls from retired homeowners across the UK, responding to various situations, including emergencies, fire panel alarms, and security entry calls. You will also log each call into our CRM system, ensuring accurate information recording.Your...

About the Role\We are seeking a Senior Customer Service Advisor to join our team at Careline Support Ltd.\This role involves taking incoming calls from retired homeowners, responding to various situations, and logging each call in our CRM system.\The successful candidate will have extensive customer service experience, excellent communication skills, and a...

Location: Ringwood, Hampshire (office based)Salary: From £25,000 per annum, depending on experienceHours: Full-time, 37.5 per weekShifts: Operational hours are between 06:30-22:30, covering earlies, days & lates?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a Senior Customer Service Advisor to join...

Location: Office based, Ringwood, HampshireSalary: From £10.25 per hour, dependent on experienceHours: Weekends only, 07:00 - 15:00?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person to join our amazing team at weekends.?Why work for us?• Competitive salary...

Job DescriptionWe are looking for a self-motivated and personable Administrative Support Specialist to provide first-class customer service to our customers.The ideal candidate will have recent office-based experience, with a methodical approach to juggling tasks and workload. They will be able to use IT systems, database knowledge and MS Office...