Support Advisor
4 days ago
We are looking for a dedicated and compassionate Support Advisor to join our call centre team at Careline Support Ltd in Ringwood, Hampshire.
In this role, you will provide vital support to our customers, responding to their needs and concerns in a timely and professional manner.
Key Duties- Taking incoming calls from retired Homeowners and responding to a variety of situations, including emergencies, fire panel alarms, security entry calls, or speaking to people who need a friendly voice.
- Logging each call in our CRM system to ensure accurate recording.
- Remaining alert and ready to respond to the next customer.
- Providing a warm and welcoming approach to every call.
- Excellent customer service skills, with experience in call centres, retail, hospitality, care sector, or similar backgrounds.
- A great listener and communicator, with a strong sense of empathy and understanding.
- An excellent telephone manner, with good written and spoken English skills, and proficiency in IT systems.
- A salary of up to £22,000 per annum, depending on experience.
- A range of shift patterns, including earlies, days, and lates, with every other weekend on the roster.
- A supportive and friendly team environment.
- Opportunities for career development and growth.
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Customer Support Team Leader
4 days ago
Liss Forest, United Kingdom Careline Support Ltd Full timeCareline Support Ltd Overview\We provide a telephone support service to over 10,000 retired homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement.\Job Summary\We are looking for a Senior Customer Service Advisor to join our team at Careline Support Ltd.\The successful candidate will have a competitive salary...
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Senior Customer Advisor
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Ringwood, Hampshire (office based)Salary: From £25,000 per annum, depending on experienceHours: Full-time, 37.5 per weekShifts: Operational hours are between 06:30-22:30, covering earlies, days & lates?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a Senior Customer Service Advisor to join...
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Senior Customer Service Advisor
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Ringwood, HampshireHours: Full time 37.5 hours per weekShift Pattern: Operational hours are between 06:30-22:30, covering earlies, days & lates ?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person to join our amazing team.Why work for us?Competitive...
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Call Centre Service Excellence Specialist
4 days ago
Liss Forest, United Kingdom Careline Support Ltd Full timeAbout This Opportunity\We are seeking a skilled and experienced Senior Customer Service Advisor to join our team at Careline Support Ltd.\This role offers a competitive salary starting from £25,000 per annum, negotiable depending on experience, along with benefits such as free on-site parking, contemporary offices, and a fun work environment.\Key...
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Style Advisor
2 weeks ago
Liss Forest, United Kingdom Whistles Full timeA first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...
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Senior Customer Service Representative
4 days ago
Liss Forest, United Kingdom Careline Support Ltd Full timeAbout the Role\We are seeking a Senior Customer Service Advisor to join our team at Careline Support Ltd.\This role involves taking incoming calls from retired homeowners, responding to various situations, and logging each call in our CRM system.\The successful candidate will have extensive customer service experience, excellent communication skills, and a...
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Hr Advisor
1 week ago
Liss Forest, United Kingdom Churchill Living (Developments) Plc Full timeLocation: Ringwood, HampshireReward & Benefits: Competitive salary, on-site parking, excellent Colleague benefits andongoing investment into your personal developmentAre you a talented Human Resources professional, who wants to work for a dynamic Company with bold growth plans?Do you want to be part of a Company who not only values its people but rewards...
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Customer Service Advisor
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Office based in Ringwood, Hampshire Salary: From £22,000 per annum, dependent on experience Hours: 37.5 hours per week Shift patterns: Mix of earlies 06:30-14:30, days 09:00-17:00 and lates 14:30-22:30, to include every other weekend on the roster We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for...
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Night Service Representative
4 days ago
Liss Forest, United Kingdom Careline Support Ltd Full timeJob SummaryWe are seeking a highly skilled and motivated Night Customer Service Advisor to join our call centre team. As a key member of our team, you will be responsible for providing direct telephone support to our clients during night-time hours.The ideal candidate will have excellent communication skills, be able to work calmly under pressure, and...
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24/7 Call Handler
4 days ago
Liss Forest, United Kingdom Careline Support Ltd Full timeAbout the RoleThis is an exciting opportunity to join a dynamic and supportive team as a Night Customer Service Advisor. You will play a vital role in providing exceptional customer service to our clients, working closely with colleagues to ensure seamless communication and problem-solving.We are looking for someone with great customer service experience and...
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Night Customer Service Advisors
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Office based, Ringwood, HampshireSalary: From £24,000 per annum, inclusive of night enhancement, dependent on experienceHours: Full-time, 37.5 per weekShifts: 20:00-07:15, rotating as 4 on / 4 offRota includes Bank Holidays which are given back as additional leave days?Due to the fantastic success of Careline Support Ltd, we are delighted to...
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Weekend Customer Service Advisor
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Office based in Ringwood, Hampshire Salary: From £10.25 per hour, dependent on experience Hours: Weekends only, shifts offered as 07:15-14:45 and 14:30-22:30?We are delighted to be expanding our call handlingteam at Careline Support Ltd and are looking for personable, motivated anddiligent people to join our amazing team at weekends.?Why work...
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Customer Service Advisor
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Office based, Ringwood, HampshireSalary: From £20,000 per annum, dependent on experienceHours: Full-time, 37.5 per weekShifts: Operational hours are between 06:30-22:30, covering earlies, days & lates?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person...
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Whistles | Style Advisor | Ringwood
4 days ago
Liss Forest, United Kingdom Whistles Full timeA first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...
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Entitlements Advisor
1 week ago
Liss Forest, United Kingdom Churchill Living Ltd Full time?Location:?Ringwood, HampshireReward & Benefits: Competitive salary, company car or car allowance and excellent Colleague benefitsAbout usWe are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we're looking for people like you.We're a family-run, privately-owned business and we're going places.We're...
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Customer Service Representative
4 days ago
Liss Forest, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd in Ringwood, Hampshire.As a Customer Service Advisor, you will be responsible for providing excellent telephone-based customer support to our valued customers, ensuring they receive a high-quality service experience.Key...
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Weekend Customer Service Advisor
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Office based, Ringwood, HampshireSalary: From £10.25 per hour, dependent on experienceHours: Weekends only, 07:00 - 15:00?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person to join our amazing team at weekends.?Why work for us?• Competitive salary...
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Part-Time Customer Service Advisor
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Ringwood, Hampshire - office basedSalary:?From £20,000 per annum, pro rata, dependent on experience, plus Company benefitsHours: Part-time opportunities from 15 hours per weekShifts: Operational hours are between 06:30-22:30, covering early and late shifts, inclusive of alternate weekends?We are delighted to be expanding our call handling team...
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Part-Time Night Customer Service Advisors
1 week ago
Liss Forest, United Kingdom Careline Support Ltd Full timeLocation: Office based in Ringwood, HampshireSalary: From £24,000 per annum, pro rata, inclusive of night enhancement, dependent on experienceHours: Part-time, 28 hours per week?Shifts: 22:30-06:30, rotating as 4 on / 4 offRota includes Bank Holidays which are given back as additional leave daysDue to the fantastic success of Careline Support Ltd, we...
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Customer Care Advisor
2 days ago
Liss Forest, United Kingdom Team Jobs Full timeTeamJobs are looking for Customer Care Advisors in Ringwood!Salary: £23,795 (OTE £25,800) Location: Ringwood, Hampshire (with off-site training as needed) Hours: 40 hours per week, flexible shifts between 7:00 am - 10:00 pm, Monday to Sunday.Our client is a global customer service provider looking for a Contact Centre Consultant to deliver outstanding...