Pension Administrator
3 hours ago
This is an exciting opportunity to join Empowered Pensions as a Pensions Administrator, where you will play a key role in the administration of Small Self-Administered pension schemes. As a member of our team, you will be responsible for managing and processing all aspects of the pension, including dealing directly with clients and advisers.
Key Responsibilities- Receiving instructions and ensuring that any task activity is accurately completed.
- Building and maintaining good relationships with clients and advisers.
- Informing clients and financial intermediaries of specific matters or issues affecting their schemes, especially actual or potential problems.
- Ensuring that client deadlines, all internally agreed key performance indicators, service standards, and regulatory reporting requirements are met.
- Proactively identifying risk within the department and escalating concerns to the Team Leader.
- Administering your own group of clients and assisting other administrators when there is planned/unplanned absence.
- Completing banking on a daily basis.
- Ensuring emails are answered in a timely manner.
- Opening up and processing new investments for clients.
- Ensuring bank mandates are completed accurately before executing.
- Paying invoices.
- Administering all investments for clients.
- Completing all scheme End of Year accounts prior to the end of the current year.
- Strong administrative skills and the ability to identify and process data.
- Customer-focused and have the drive to continually improve your knowledge and skillset.
- The ability to work under pressure and meet deadlines.
- Competent in MS Word and MS Excel.
- Good working knowledge of pension products.
- Customer service experience.
- Accountancy experience.
- Company pension.
- Free parking.
- On-site parking.
- Monday to Friday.
- England, RH19 2LQ.
- GCSE or equivalent.
- Customer service: 1 year.
- Administrative experience: 1 year.
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