Hospitality Manager

2 weeks ago


Harlow, Essex, United Kingdom McMullen & Sons Ltd. Full time

Established in 1975, The Shark is a charming community pub located in the heart of Harlow. As a forward-thinking General Manager, you will be responsible for overseeing the day-to-day operations of this beloved institution, fostering a warm and welcoming atmosphere for patrons.

We are seeking an experienced leader who can drive sales growth, enhance customer satisfaction, and develop a high-performing team. Key responsibilities include:

  • Maintaining a deep understanding of guest needs and preferences.
  • Fostering flawless execution of our comprehensive offer.
  • Developing and implementing innovative sales-driving initiatives.
  • Cultivating a talented team through coaching, guidance, and mentorship.
  • Ensuring exceptional financial management, resulting in profit growth.
  • Adhering to all licensing and health & safety regulations.

As a member of the McMullen family, we offer a competitive salary package including a bonus scheme, contributory pension plan, life assurance, and generous benefits.

The manager's accommodation consists of a spacious three-bedroom flat, providing a comfortable living arrangement.



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