Artist Relations Specialist
2 weeks ago
Job Summary
As a key member of our team, you will be responsible for maintaining a highly visible and positive presence for Ticketmaster within the artist community. This will involve developing strong, consultative relationships with key promoters, agents, and managers, along with their respective ticketing and marketing staff.
Key Responsibilities
- Ensure overall artist & promoter client satisfaction, supporting hundreds of tours per year for your segment and ensuring effective configuration of tools within our Ticketmaster Music product suite.
- Lead internal strategy and implementation for tour-specific, customized ticketing & marketing campaigns that enable artists and promoters to capture data and demand, sell more tickets, connect with more fans, maximize revenue, transform data to insights, and prevent fraud and abuse.
- First line of support for day-to-day client needs; work closely with clients to introduce and educate them on various Ticketmaster Music products and tools.
- Support the rollout and adoption of new products and services within your region and across local markets.
Requirements
- Extensive proven relevant music industry experience.
- Previous experience at a ticketing company, concert/festival promoter, talent agency, or management company is a must.
- Familiarity with a number of different ticketing systems, products, website, apps - including Ticketmaster.
- Proficient in Windows and Google product suite. Salesforce experience a plus.
- Passion for music
- Curious - Comfortable asking "what if?" Ability to act autonomously with limited supervision, instilled with a sense of urgency for projects large and small.
What We Offer
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
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