Luxury Sales Ambassador
2 months ago
About the Role:
We are seeking a skilled Luxury Sales Professional to join our team at Chisholm Hunter. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our luxurious stores.
Key Responsibilities:
- Consistently meet and exceed personal sales targets through proactive techniques and adherence to our company processes.
- Establish strong relationships with customers by showing genuine interest and empathy, creating a natural and welcoming approach to each interaction.
- Utilize expert questioning skills to effectively understand customer needs, create desire to purchase, and provide memorable customer service.
- Seize all available selling opportunities, maintain displays, and take ownership of assigned areas with pride.
- Upsell in line with management-set targets, following company guidelines, and identify opportunities to sell features and benefits of each item.
- Ensure all customers are offered the Chisholm Hunter Insurance (Care) package, explaining features and benefits with every customer.
- Closing sales professionally and cementing relationships with effective 'farewell' interactions, enabling repeat business.
- Build and maintain VIP client lists.
- Complete all administration and due diligence.
- Continuously work on self-improvement, enhancing skillset, particularly 'knowing your product' with stocked brands and changes in styles/trends, and complete available supplier e-learning and jewellery training.
Benefits:
- Attractive salary – dependent on experience.
- Generous bonus package – the more successful you are, the more you can earn.
- Structured personal development plan.
- Accredited industry training and qualifications.
- Excellent career development opportunities.
- Corporate uniform.
- 29 days holiday per year (pro-rata), inclusive of bank holidays.
- Generous staff discounts.
- Contributory pension.
- Company Life Assurance.
- Charity matching.
- Employee Assistance Programme.
Requirements:
- Customer Service.
- Proven track record in luxury sales environment.
- Commercial thinker and results-focused.
- Proactive and a proven self-starter.
- Attention to detail.
- Experience of working in a fast-paced environment.
Job Type: Full-time, Permanent.
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