Luxury Sales Ambassador

2 months ago


Glasgow, Glasgow City, United Kingdom Chisholm Hunter Full time

About the Role:

We are seeking a skilled Luxury Sales Professional to join our team at Chisholm Hunter. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our luxurious stores.

Key Responsibilities:

  • Consistently meet and exceed personal sales targets through proactive techniques and adherence to our company processes.
  • Establish strong relationships with customers by showing genuine interest and empathy, creating a natural and welcoming approach to each interaction.
  • Utilize expert questioning skills to effectively understand customer needs, create desire to purchase, and provide memorable customer service.
  • Seize all available selling opportunities, maintain displays, and take ownership of assigned areas with pride.
  • Upsell in line with management-set targets, following company guidelines, and identify opportunities to sell features and benefits of each item.
  • Ensure all customers are offered the Chisholm Hunter Insurance (Care) package, explaining features and benefits with every customer.
  • Closing sales professionally and cementing relationships with effective 'farewell' interactions, enabling repeat business.
  • Build and maintain VIP client lists.
  • Complete all administration and due diligence.
  • Continuously work on self-improvement, enhancing skillset, particularly 'knowing your product' with stocked brands and changes in styles/trends, and complete available supplier e-learning and jewellery training.

Benefits:

  • Attractive salary – dependent on experience.
  • Generous bonus package – the more successful you are, the more you can earn.
  • Structured personal development plan.
  • Accredited industry training and qualifications.
  • Excellent career development opportunities.
  • Corporate uniform.
  • 29 days holiday per year (pro-rata), inclusive of bank holidays.
  • Generous staff discounts.
  • Contributory pension.
  • Company Life Assurance.
  • Charity matching.
  • Employee Assistance Programme.

Requirements:

  • Customer Service.
  • Proven track record in luxury sales environment.
  • Commercial thinker and results-focused.
  • Proactive and a proven self-starter.
  • Attention to detail.
  • Experience of working in a fast-paced environment.

Job Type: Full-time, Permanent.



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