Financial Inclusion Officer

3 days ago


Dover, Kent, United Kingdom Dover District Council Full time

**Making a Difference**

Dover District Council is dedicated to making a positive impact on the lives of our residents. As a Benefit and Money Advisor, you will have the opportunity to make a real difference by providing expert guidance and support to help residents improve their financial well-being.

Job Description

This role involves working with residents to provide comprehensive welfare benefits and money/financial inclusion advice, aiming to maximize their income and minimize rent arrears.

Key Responsibilities
  • Provide welfare benefits and money/financial inclusion advice to residents.
  • Work collaboratively with colleagues to ensure effective case management.
  • Maintain accurate records and reports.
  • Stay up-to-date with Welfare Reform changes and provide expert guidance to residents.
Requirements

To be successful in this role, you will need:

  • A relevant Housing, Welfare Benefits or Financial Inclusion qualification/accreditation.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • Good IT skills, including Microsoft Office.
What We Offer

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, as well as a range of benefits, including Benenden Healthcare Membership and access to an Employee Assistance Programme.



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