Medical Office Coordinator
2 weeks ago
Job Overview
As a Medical Office Coordinator at Intermountain Healthcare, you will play a vital role in ensuring timely and accurate billing, follow-up, and resolution of payment issues related to patient accounts. This position requires strong communication and organizational skills to coordinate patient encounters and manage multiple system applications.
Key Responsibilities
- Coordinate patient encounters utilizing registration systems, clinical operating systems, eligibility verification systems, medical necessity applications, and scanning repositories.
- Identify and communicate patient financial responsibility to patients prior to service, collect copays and deductibles, and ensure timely payment processing.
- Coordinate self-pay patient flow to Financial Counselors or program eligibility vendors for public benefits, financial assistance, or payment arrangements.
- Audit quality and accuracy in patient type, financial class, and insurance codes.
- Demonstrate a thorough understanding of registration policies and procedures.
- Remain flexible with scheduling to meet departmental and organizational needs.
- Meet productivity and quality measures.
Requirements
- High School diploma or equivalent (preferably).
- At least one year of experience in acute care, medical office, or insurance settings (required).
- Familiarity with HIPAA regulations (required).
- Proficient computer skills (Microsoft Office applications) (required).
- CHAA (Certified Health Access Associate) certification (preferred).
Work Environment
- Interact effectively with others through verbal and written communication.
- Operate computers and office equipment requiring hand and finger movement.
- See and read computer monitors and documents.
- Sit or stand for extended periods performing work on computers, telephones, or other equipment.
- May involve lifting and transporting objects, bending, kneeling, and reaching.
Location: Peaks Regional Office, Broomfield, Colorado
Hourly Range: $18.29 - $24.26 per hour, dependent on experience
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