Luxury Retail Experience Specialist

1 day ago


Chester, Cheshire, United Kingdom WATCHES OF SWITZERLAND Full time

At Watches of Switzerland Group, we're seeking an exceptional Luxury Retail Experience Specialist to join our team. With over 240 years of history, Mappin & Webb is a cornerstone of English high society and renowned for combining extraordinary craftsmanship, exquisite materials, and contemporary design.

The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.

About the Role

  • This is an excellent opportunity to grow and develop your career in luxury retail.
  • You will be hands-on, working with clients on the shop floor, liaising with them, and carrying out administrative duties in the back office.
  • We require experience within hospitality or luxury retail.

About Us

Mappin & Webb has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. We produce everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.

We're part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology.

Some of Our Benefits

  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay


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