Client Experience Manager

2 days ago


Chester, Cheshire, United Kingdom WATCHES OF SWITZERLAND Full time

We are seeking an experienced and customer-focused Client Experience Manager - Luxury Showrooms to join our team. As a Client Experience Host, you will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our showroom.

The estimated salary for this role is £38,000 - £48,000 per annum, depending on experience.

About the Role

  • This is an exciting opportunity to work with us and help deliver exceptional client experiences.
  • You will be responsible for ensuring that all clients receive a personal and luxury experience that exceeds their expectations.
  • We require experience within hospitality or luxury retail.

About Us

Mappin & Webb has been a cornerstone of English high society for over 240 years. We produce everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.

We're part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States.



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