Hotel Support and Performance Specialist

1 month ago


Watford, Hertfordshire, United Kingdom Hilton Corporate Full time

Hilton Corporate seeks a results-driven Brand Performance Manager to join its EMEA team. In this role, you will be responsible for delivering exceptional support to our hotels, driving commercial success and brand loyalty. If you have a passion for hospitality, excellent communication skills, and a proven track record in hotel management, we encourage you to apply.

About the Job:
  • You will act as the primary point of contact for hotels on brand-related matters, providing expert advice and guidance.
  • You will lead educational webinars (BPS Talks) and one-on-one sessions with hotel leaders to drive knowledge sharing and collaboration.
  • You will develop self-service tools to simplify hotel operations and enhance customer experience.
Your Background:
  • At least 5 years of hotel management or supervisory experience
  • Exceptional English language skills, both spoken and written
  • Additional language skills and cultural awareness
  • Expertise in MS Office, including Excel, Outlook, PowerPoint, and Teams
What We Offer:
  • A competitive salary of $100,000 - $120,000 per annum, based on experience
  • Ongoing training and development opportunities
  • A collaborative and fast-paced work environment


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