Sales Administration Specialist

3 days ago


Inverness, Highland, United Kingdom MacGregor Industrial Supplies Ltd Full time

Role Overview

As a Sales Administration Specialist at MacGregor Industrial Supplies Ltd, you will play a key role in ensuring the successful conclusion of all sales-related activity. This involves carrying out various functions relevant to the customer sales relationship, receiving and progressing customer sales enquiries and orders.

Key Responsibilities

  • Provide administrative support to ensure timely and accurate processing of sales orders.
  • Build effective relationships with external customers and suppliers to deliver excellent customer service.
  • Collaborate with the sales team to resolve any customer or supplier issues.
  • Communicate with customers regarding order status, delivery dates, and any changes or updates.
  • Reconcile order versus invoice differences and review overdue customer orders.
  • Manage customer returns and document progress as necessary.
  • Provide support to other team members as required.

Skills and Experience

  • Excellent customer service and communication skills.
  • IT literacy and good numeracy and literacy skills.
  • Previous experience in a similar role is ideal, but full training will be provided.
  • Able to respond positively to new challenges and change, and willing to take on new tasks as required.

Working Arrangements

This is a 40-hour Monday to Friday, office-based role. Candidates must be eligible to live and work in the UK and already live within a commutable distance of Inverness.


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