Sales Administration Specialist
3 days ago
Role Overview
As a Sales Administration Specialist at MacGregor Industrial Supplies Ltd, you will play a key role in ensuring the successful conclusion of all sales-related activity. This involves carrying out various functions relevant to the customer sales relationship, receiving and progressing customer sales enquiries and orders.
Key Responsibilities
- Provide administrative support to ensure timely and accurate processing of sales orders.
- Build effective relationships with external customers and suppliers to deliver excellent customer service.
- Collaborate with the sales team to resolve any customer or supplier issues.
- Communicate with customers regarding order status, delivery dates, and any changes or updates.
- Reconcile order versus invoice differences and review overdue customer orders.
- Manage customer returns and document progress as necessary.
- Provide support to other team members as required.
Skills and Experience
- Excellent customer service and communication skills.
- IT literacy and good numeracy and literacy skills.
- Previous experience in a similar role is ideal, but full training will be provided.
- Able to respond positively to new challenges and change, and willing to take on new tasks as required.
Working Arrangements
This is a 40-hour Monday to Friday, office-based role. Candidates must be eligible to live and work in the UK and already live within a commutable distance of Inverness.
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