Senior Liaison Officer
21 hours ago
Clear IT Recruitment Limited seeks a Senior Liaison Officer to lead our Client Liaison team, ensuring day-to-day operational engagement and support directly to clients.
About the Role
This position requires a skilled professional who can deliver a positive client experience, high-quality service, and meet or exceed KPIs while representing and reinforcing the company and brand values.
Key Responsibilities
- To drive high-performance client NPS scores and nurture successful partnerships for both new and existing clients.
- To lead and chair the Client Forum as part of Operations governance framework, anticipating the pipeline of future bids and new clients.
- To work in close collaboration with Client Delivery and Account Managers.
Salary and Benefits
We offer a competitive salary of £70,000 - £90,000 per annum, depending on experience. A DBS and CCJ check will be required before starting employment.
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