Business Development Coordinator
1 month ago
As a key member of our team at e-Careers Limited, you will play a vital role in managing our Personal Lines Insurances, including Motor and Household products. Your primary focus will be on delivering exceptional customer service, handling all aspects of the role from client communication to data inputting and accounts management.
Key Responsibilities:
- Provide outstanding customer service via telephone, ensuring a high level of satisfaction and loyalty.
- Establish and maintain strong relationships with customers, fostering a rapport that drives long-term loyalty.
- Liaise closely with our director, working under their supervision while also demonstrating the ability to work independently.
- Coordinate with account holders to ensure seamless communication and efficient service delivery.
- Respond promptly to customer enquiries, providing timely and accurate information.
- Engage in regular communication with both current and new customers, including warm lead calls to drive business growth.
- Perform general administration duties, including digital marketing and website updates.
Requirements:
- GCSEs in Maths and English (desirable but not essential)
- Excellent communication skills, with a strong telephone manner.
- Professionalism and honesty are essential in this role, with a commitment to upholding these values at all times.
- Take the initiative to explore innovative ideas and make a positive impact on business performance.
- Proficient in computer skills and able to adapt to new technologies.
- A hands-on, flexible work style with the ability to multitask and meet deadlines.
- Extremely organized, with a strong attention to detail and ability to prioritize tasks effectively.
- Trustworthy and honest, with a positive attitude and strong work ethic.
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