Contract Support Specialist

3 weeks ago


Aberdeen, Aberdeen City, United Kingdom Petrofac Full time

Petrofac, a leading international service provider to the energy industry, is seeking a talented Contract Support Specialist to join their team.

The successful candidate will be responsible for providing assessment and verification services to clients, managing competence management services, and supporting the implementation of competence frameworks.

Key responsibilities will include:

  • Assessor assessments, internal verification, and competence/training support for clients;
  • Managing, maintaining, and implementing the Competence Management Service (CMS) to clients and across all their assets;
  • Supporting Petrofac Contract Manager and Focal Points with the implementation and embedding of competence across all sites included in the contract;
  • Attending periodic offshore trips to engage Assessor Teams and Management of client assets;
  • Training, coaching, mentoring, and supporting on-Site teams of Assessors;
  • Supporting the coaching and development of Team members in assessment and verification of best practice;
  • Developing, facilitating, and implementing team standardization;
  • Carrying out Assessments of Assessors against the current National Occupational Standard in Assessment (SQA qualification);
  • Maintaining accurate information within the electronic portal;
  • Ensuring accurate reporting and identifying gaps, addressing any issues;
  • Supporting closure of competency gaps;
  • Building collaborative relationships with both internal Management teams and external Management teams;
  • Adapting practice to both onshore and offshore environments;
  • Applying the Petrofac Competence Framework, Assessment, and Verification Standards on the contract and being the representative for any Audits relating to the contract and/or the Competence standards;
  • Contributing to maintaining Competence and Training Management Framework and standards to support currency and best practice delivery;

Essential qualifications and skills include:

  • Workplace Assessor Qualification, i.e., L&D9DI or equivalent, or willing to achieve within 12 months of post;
  • Internal Verifier Qualification, i.e., L&D11 or equivalent, or willing to achieve within 12 months of post;
  • Good working experience of Microsoft Office tools;
  • Current BOSIET & MIST or must be willing to obtain on commencement of role (this will be provided by Petrofac);
  • Knowledge and understanding of current best practices in assessment and verification;
  • Lead Auditor Qualification;
  • NEBOSH qualification;
  • Knowledge and experience of audit activities, scheduling, and process;
  • Ability to organize tasks, priorities, and have forward planning;
  • Ability to adapt approaches to ensure the service is delivered, including review and maintenance of standards to maintain awarding and approving organization standard requirements;
  • A proactive attitude and aptitude for taking on tasks;
  • Ability to work as part of a team and recognize support required by others;
  • Continuous improvement mindset and application;
  • A collaborative and inclusive approach to working with a diverse set of individuals;
  • Ability to plan own workload to meet tight schedules within key performance indicator time restraints;
  • Ability to coach and train other members of the team;
  • Working knowledge in driving KANBAN and/or other Agile approaches;
  • Experience within a fast-paced environment;
  • Experience of working in a matrix organization;
  • Experience of working in a safety and quality-focused environment;
  • Experience of being autonomous in decision making in line with relevant standards and processes;
  • Experience of presenting to all levels in an organization and customers' organization;
  • Experience of taking accountability for tasks and completion of projects;
  • Experience of electronic competence management systems;
  • Experience in the delivery of vocational qualifications, including Assessment and Verification Activity;

This is an exciting opportunity to join Petrofac's team and contribute to delivering competence and training management services to clients.



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