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Email Retention Specialist

2 months ago

Horley, Surrey, United Kingdom Simple Company Full time
Email Retention Specialist

Join Simple Company, a rapidly growing sports nutrition brand, as an Email Retention Specialist. This role is a key part of our e-commerce team, responsible for developing and executing effective retention strategies to drive revenue growth and customer engagement across our D2C and B2B channels.

Key Responsibilities:
  • Develop and execute retention strategies to stimulate growth and maintain customer databases across all platforms and channels.
  • Use data-driven insights to inform email marketing campaigns and optimize customer engagement.
  • Collaborate with cross-functional teams to integrate retention efforts into overall marketing campaigns.
  • Monitor industry trends and best practices in email marketing to ensure the company remains at the forefront of effective retention strategies.
  • Stay informed about data privacy regulations and compliance to ensure all email campaigns adhere to legal standards.
Requirements:
  • Proven experience in email marketing, with a focus on retention strategies.
  • Strong analytical skills with the ability to interpret data and derive actionable insights.
  • Fluent understanding of the Klaviyo email marketing platform, marketing automation tools, and CRM systems.
  • Strong understanding and experience in reactivation, loyalty, and subscription schemes.
  • Excellent communication and presentation skills.
What We Offer:
  • A dynamic and growing team with opportunities for professional development.
  • Ongoing mentoring and support from experienced colleagues.
  • A competitive salary and performance-based bonuses.
  • A comprehensive benefits package, including 20 days holiday plus bank holidays.

As an Email Retention Specialist at Simple Company, you will have the opportunity to make a significant impact on our business growth and customer engagement. If you are a creative and analytical thinker with a passion for email marketing, we encourage you to apply for this exciting role.