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Branch Colleague

2 months ago

Bridgend, Bridgend county borough, United Kingdom HSS Hire Full time

We're a pioneering tool hire company that's revolutionizing the industry through innovative technology. Our goal is to exceed customer expectations and provide exceptional service.

As a Branch Colleague, you'll develop strong relationships with customers, offering hire solutions with top-tier products and equipment across various building service sectors. If you're passionate about delivering exceptional customer experiences, we want you to be part of our exciting journey.

Key Responsibilities:

  • Deliver exceptional communication and customer service
  • Meet and exceed performance targets and KPIs
  • Proactively support customers with their hire needs and upsell/cross-sell opportunities
  • Build and maintain strong connections with customers to ensure repeat business
  • Support key sales initiatives and strategy to exceed sales and revenue targets

Working Pattern:

Monday to Friday 7:00 am - 4:00 pm and Saturday 8:00 am - 4:00 pm (with an accumulative extra day off during the week for every 2 Saturday shifts worked).

About HSS:

We're committed to diversity and inclusivity, and we encourage applications from candidates who may not meet all the requirements. We're also proud to be a Disability Confident Committed Employer and offer reasonable adjustments to support candidates with disabilities.