Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled Customer Service Representative to join our team at Conduent Business Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.
Key Responsibilities
- Provide excellent customer service over the phone, email, and webchat.
- Identify opportunities to promote additional services to customers.
- Resolve customer complaints and queries.
- Help shape our culture by demonstrating our core values.
- Attend training sessions to continuously improve knowledge and performance.
What We Offer
- 29 days paid holiday per annum (inclusive of bank holidays)
- Life assurance.
- Dental Insurance.
- Pension Scheme.
- Free eye tests
- Excellent Apprenticeship Programmes
Travel and Parking Information
We are based a short 10-15 minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.
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