Customer Service Representative

4 weeks ago


Leeds, Leeds, United Kingdom Conduent Business Services Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Conduent Business Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.

Key Responsibilities

  • Provide excellent customer service over the phone, email, and webchat.
  • Identify opportunities to promote additional services to customers.
  • Resolve customer complaints and queries.
  • Help shape our culture by demonstrating our core values.
  • Attend training sessions to continuously improve knowledge and performance.

What We Offer

  • 29 days paid holiday per annum (inclusive of bank holidays)
  • Life assurance.
  • Dental Insurance.
  • Pension Scheme.
  • Free eye tests
  • Excellent Apprenticeship Programmes

Travel and Parking Information

We are based a short 10-15 minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.



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