Wholesale Account Support Specialist
3 days ago
Are you a seasoned professional with a passion for delivering exceptional customer service and support in a fast-paced wholesale environment? Do you have a proven track record of working with major retailers and managing stock movements with ease?
We are seeking a highly organized and detail-oriented Wholesale Account Support Executive to join our team at Talent Search Limited. As a key member of our operations team, you will be responsible for providing top-notch support to our wholesale customers, ensuring seamless stock movements, and driving business growth.
Key Responsibilities:
- Collaborate with the warehouse, internal teams, suppliers, and retailers to ensure smooth stock movements and customer satisfaction
- Assess stock levels, respond to customer queries, and manage new retailer orders and live orders
- Liaise with the warehouse and retail team to maintain healthy stock levels and resolve any issues
- Chase down late deliveries into retailers' warehouses and book new deliveries
- Work with the team to plan and execute orders of new stock
- Utilize Excel to create helpful spreadsheets and formulas to drive business insights and decision-making
Requirements:
- Proven experience in a similar role, working with major retailers
- Excellent organizational skills with a focus on detail and accuracy
- Ability to effectively prioritize and manage conflicting priorities in a fast-paced environment
- Strong problem-solving abilities and numeracy skills
- Strong relationship-building skills and ability to work effectively with cross-functional teams
- Ability to balance speed and methodical approach to work
About Us:
Talent Search Limited is a dynamic and growing organization committed to sustainability and social responsibility. We are certified BCorp, Vegan Society registered, and Carbon Neutral. Our products are already on the shelves of major retailers, and we are excited to grow and develop our business with the right talent on board.
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