Clerical Support Officer

4 days ago


Leeds, Leeds, United Kingdom Course Full time
About the Role

We are looking for a skilled Administrative Assistant to join our team, providing administrative support to the clinical teams within Adult Therapies Outpatients. The successful candidate will have excellent communication skills, a flexible approach to work, and a commitment to delivering high standards of customer care.

Key Responsibilities:
  1. Support the delivery of the Adult Therapies Outpatient clinics by processing patient referrals, updating patient details on various systems, and maintaining high standards of customer care.
  2. Work on the reception desks in our clinical areas, handling general telephone enquiries, and retrieving patient documentation as required.
  3. Provide a high standard of clerical/reception service to patients and the department, adhering to departmental guidelines and policies.
  4. Be fully conversant with Medical Records policies and procedures, and maintain accurate records as required.
Requirements:
  • A minimum of [X] years' experience in an administrative or clerical role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a busy office environment.
  • A flexible approach to work, with a willingness to adapt to changing priorities and deadlines.

Estimated Salary: £28,000 - £35,000 per annum



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