Clerical Support Officer
4 days ago
We are looking for a skilled Administrative Assistant to join our team, providing administrative support to the clinical teams within Adult Therapies Outpatients. The successful candidate will have excellent communication skills, a flexible approach to work, and a commitment to delivering high standards of customer care.
Key Responsibilities:- Support the delivery of the Adult Therapies Outpatient clinics by processing patient referrals, updating patient details on various systems, and maintaining high standards of customer care.
- Work on the reception desks in our clinical areas, handling general telephone enquiries, and retrieving patient documentation as required.
- Provide a high standard of clerical/reception service to patients and the department, adhering to departmental guidelines and policies.
- Be fully conversant with Medical Records policies and procedures, and maintain accurate records as required.
- A minimum of [X] years' experience in an administrative or clerical role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively in a busy office environment.
- A flexible approach to work, with a willingness to adapt to changing priorities and deadlines.
Estimated Salary: £28,000 - £35,000 per annum
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