Customer Experience Representative
4 weeks ago
Customer Experience Executive
Gecko Travel Recruitment is seeking a skilled Customer Experience Executive to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Provide customer service for pre and post departure queries or complaints
- Ensure the company is represented in a professional manner at all times
- Think commercially when handling a complaint scenario, whilst remaining empathetic
- Ability to work in a fast-paced, high-pressured and ever-changing environment
- Ensure the customer has a positive experience with the company
- Ensure all company processes and procedures are followed whilst meeting service levels
- Carry out any ad-hoc projects within the Customer Experience team
Requirements:
- Travel industry background
- Minimum 5 years experience in a similar role
- Patience, resilience and the ability to be empathetic regardless of the situation
- A commercial mindset, and ensure margins for each reservation are maximised
- Familiarity with social media (Facebook, Twitter, Trustpilot etc)
- Basic knowledge of ABTA Code of Conduct
- Excellent written and verbal communication skills
What We Offer:
- Competitive salary
- Performance-related bonus
- Pension
- Discounted holidays
- Free city centre parking
We are looking for a talented individual who is passionate about delivering exceptional customer service and has a commercial mindset. If you are a motivated and enthusiastic individual who is looking for a new challenge, please apply for this exciting opportunity.
-
Customer Experience Professional
3 weeks ago
St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full timeGecko Travel Recruitment is delighted to be working with a successful travel business seeking a Customer Experience Executive.This is an exciting opportunity for a travel professional who enjoys a varied role of customer service and operations.As the customer’s point of contact for pre and post departure queries or complaints, you will be fully immersed...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Red Door Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Providing a superior service...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sopwell House, a luxury family-owned Georgian country house hotel. As a Customer Service Representative, you will be responsible for providing exceptional guest care and service, ensuring that every guest...
-
Customer Experience Ambassador
3 days ago
St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full timeGecko Travel Recruitment Ltd is seeking a highly skilled Customer Experience Executive to join their team. This is a unique opportunity for a travel professional who thrives in a fast-paced environment and enjoys delivering exceptional customer service.Job OverviewThis role will involve being the primary point of contact for customers, providing support with...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in St Albans.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...
-
Customer Service Representative
2 hours ago
St Albans, Hertfordshire, United Kingdom Ashtons Estate Agents Full timeAbout the RoleAs a Customer Service Representative at Ashtons Estate Agents, you will be responsible for accompanying applicants and prospective buyers to properties, dealing with clients on the telephone and in person, and delivering exceptional customer service. This is a fantastic opportunity for a professional with excellent communication skills and a...
-
Customer Service Representative
1 month ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in St Albans. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a positive...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom Simmons Bakers Full timeKey ResponsibilitiesWe are seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Customer Service Representative in a bakery shop.Key TasksPrepare and serve a range of baked items and made-to-order food to our customers.RequirementsReliable character, comfortable working as part of a team, and excellent...
-
Customer Service Representative
2 days ago
St Albans, Hertfordshire, United Kingdom Next Full timeWhat You'll DoWe are looking for a highly motivated and enthusiastic Customer Service Representative to join our team at Next. In this role, you will be responsible for providing exceptional customer service and supporting our sales team to deliver outstanding results.Your key responsibilities will include:Delivering fast and friendly service to our...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom Simmons Bakers Full timeJob SummaryWe are seeking a highly motivated and ambitious retail and catering professional to join our team at Simmons Bakers.Key ResponsibilitiesAs a customer-facing representative, you will be responsible for preparing and serving a range of baked items and made-to-order food in a bakery shop.RequirementsYou should be of reliable character and comfortable...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in St Albans, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
-
Customer Service Representative
1 month ago
St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full timeWe are seeking a Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will contribute to delivering exceptional customer experience in a fast-paced environment.Key responsibilities will include preparing high-quality food, creating attractive food displays, representing Chartwells, handling cash, and...
-
Customer Service Representative
1 month ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in St Albans, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and...
-
Customer Service Representative
1 month ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Customer Service Representative for beBee Professionals, you will be the face of our brand, delivering exceptional customer experiences and driving sales growth. In this role, you will work closely with our retail team to ensure seamless customer interactions and support the store's day-to-day operations.Key Responsibilities:Provide personalized...
-
Customer Care Representative
5 months ago
St Albans, United Kingdom Skechers Full timeAs a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service. You will oversee all orders moving through the e-commerce system and assist in the administration of faulty shoe claims, refunds, and exchanges for our wholesale operation. Do you have...
-
St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full timeWe are seeking a skilled customer service representative to join our client's well-established company, based in a busy office location. This is a fantastic opportunity for a candidate with retail and customer-facing experience to work in a challenging office-based customer service role.The ideal candidate will have minimum 2 years of customer service...
-
Customer Service Representative
5 months ago
St Albans, United Kingdom Skechers Full timeAs a Customer Service Representative, you will be responsible for all aspects of account management for several National, Key, and Independent retail accounts stocking Skechers footwear. Do you have excellent customer-facing communication skills and the ability to effectively resolve queries? If so, we want you to join our team as a ‘Skechers Customer...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full timeWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to a passionate and friendly team working in a fast-paced environment.Key Responsibilities:Preparing delicious,...
-
Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeWe are seeking a Customer Service Representative to provide exceptional guest experiences while handling reservations for various hotel services.About the RoleThis role involves answering internal and external phone calls, processing and confirming guest reservations, and ensuring prompt communication with guests.Your Key ResponsibilitiesRespond to guest...