Training Centre Coordinator

3 weeks ago


Larbert, Falkirk, United Kingdom Network Rail Full time
About the Role

As a Training Centre Administrator at Network Rail, you will be the first point of contact for our delegates and any visitors to our Larbert centre, addressing enquiries and resolving issues promptly to ensure a positive training experience.


Key Responsibilities
  • Meet & greet all visitors to the training centre and provide a customer-focused experience that supports the effective running of our training centres and any satellite facilities.
  • Support the safe running of the training centre and other training venues by conducting checks or inspections as directed by the Training Delivery Manager.
  • Manage all transactional financial activity, assurance procedures and period reporting associated in support of the Cost Centre Manager.
  • Manage the procurement of goods and services for the Training Centre and accurately record all expenditure.
  • Undertake the setting up of training rooms for forthcoming training courses and meetings to provide a positive customer experience.
  • Provide support to external training providers and visitors to enable a positive experience of the Training Centres.
  • Provide general administrative support to the onsite training team to support the running of the training centre.
  • Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels.

Requirements
  • Resilient, adaptable and flexible.
  • IT literate, strong excel, word and PowerPoint knowledge.
  • Administrators may occasionally be expected to cover activities in other training locations.
  • Driving License.


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