Patient Catering Operations Manager
1 week ago
Patient Catering Operations Manager
Forth Valley Royal Hospital, Larbert
Full time – hours per week
Salary - £,. - £,. depending on experience plus basic Serco Benefits
Main Purpose:
To coordinate and deliver a patient catering service and to affect an efficient patient catering team to maintain a clean, safe working environment adhering to health and safety working practices and food hygiene regulations.
The post holder will cost all menus ensuring stock is maintained to appropriate levels and monitor cost control, is responsible for setting the budgets for the kitchen operation and overseeing the budget control for the entire food production area.
Communicating, training and development of catering staff and interacting with management team.
Work closely with Retail Catering Manager to ensure a high quality and comprehensive catering strategy is delivered, and costs are kept to acceptable levels through good management practices.
Main Accountabilities but not exhaustive:
- Responsible for a high-quality patient catering operation from procurement to presentation at the patient's bedside.
- Monitor KPI's within the department to facilitate continuous improvement.
- Will manage all aspects of the interface between service users and the service delivery teams for Catering services.
- In conjunction with other departments will formulate, implement, and monitor policies and procedures in line with the organisational objectives and NHS guidelines. Departments would include Dietetics and Ward Housekeeping.
- Attend customer meetings, including Food Fluid and Nutrition operational and technical steering groups.
- Will be accountable for and will manage the interpretation, analysis, and resolution of performance management issues.
- Will be responsible for the data reconciliation daily and analysis of month end reporting of information from the CAFM.
- Liaising with customers and senior managers of the Board and external parties to ensure the agreed level of service is being delivered to the standards required.
- Responsible for the Patient Catering services operations to ensure contract service compliance in accordance with efficient and effective service delivery and national guidelines.
- Ensuring all staff are trained to the required standard including all mandatory requirements to carry out their duties.
- Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation are fully met.
- Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department.
- Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations 4 are adhered to.
- Authorisation of payroll data.
- Manage the full range of HR management issues as appropriate including absence, performance, initial investigation and first line disciplinary processes, recruitment and selection and personal and professional development off staff.
- Work flexibly to meet the needs of the service.
- Participates in the senior management on-call roster if required.
What you will need for the role:
- Advanced Food Hygiene Certificate is essential.
- HND or city and guilds /1, 2, 3. (or equivalent) is essential.
- Relevant experience of the industry; preferable fresh cook production but not essential.
- Will need to be entrepreneurial, passionate, and creative.
- Good interpersonal skills.
- Problem solving skills.
- Personnel and Recruitment knowledge required.
- Standards and quality driven management style.
- Motivated by a passion for quality and great service delivery.
- Financial and commercial acumen.
- Patient focused and strived to ensure the best patient experience is achieved.
- Ability to instigate action, progress and sustain staff engagement.
- Lead by example and the willingness to perform tasks from food preparation to customer service.
- A positive attitude.
- Liaison and consultative skills.
- Team building skills.
- People management & negotiating skills within a team environment.
- Ability to communicate effectively, both verbally and in writing.
- Ability to interrogate, analyse information and apply objectives accordingly.
- Ability to create and manage a budget.
- Computer literate.
What we offer
- Up to 6% contributory pension scheme.
- days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
-
Patient Catering Operations Manager
7 days ago
Larbert, Falkirk, United Kingdom Serco Full timePatient Catering Operations ManagerAt Serco, we are seeking a highly skilled and experienced Patient Catering Operations Manager to join our team. This is an exciting opportunity to lead our patient catering services and ensure that our patients receive the highest quality food and service.Main Responsibilities:Lead and manage the patient catering team to...
-
Patient Catering Operations Manager
1 week ago
Larbert, Falkirk, United Kingdom Serco Full timePatient Catering Operations ManagerForth Valley Royal Hospital, Larbert, FK5 4EBFull time – hours per weekSalary - £,. - £,. depending on experience plus basic Serco BenefitsMain Purpose:To coordinate and deliver a patient catering service and to affect an efficient patient catering team to maintain a clean, safe working environment adhering to health...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
4 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
4 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
1 month ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
1 month ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
4 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee the delivery of a high-quality patient catering service, ensuring a clean, safe working environment that adheres to health and safety practices and food hygiene regulations.Key Responsibilities:Coordinate and manage the patient catering team to maintain efficient operations.Monitor key performance indicators (KPIs) to drive continuous...
-
Patient Catering Operations Manager
4 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee the delivery of a high-quality patient catering service, ensuring a clean, safe working environment that adheres to health and safety practices and food hygiene regulations.Key Responsibilities:Coordinate and manage the patient catering team to maintain efficient operations.Monitor key performance indicators (KPIs) to drive continuous...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Patient Catering Operations Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Serco Full timeMain Purpose:To oversee and manage the delivery of a high-quality patient catering service, ensuring a clean, safe, and efficient working environment that adheres to health and safety regulations and food hygiene standards.Key Responsibilities:Coordinate and manage the patient catering team to maintain a high level of service delivery.Monitor and control...
-
Hospital Catering Supervisor
1 month ago
Larbert, Falkirk, United Kingdom Serco Plc Full timeAbout the RoleWe are seeking a highly motivated and experienced Patient Catering Manager to join our team at Serco Plc. As a Patient Catering Manager, you will be responsible for coordinating and delivering a patient catering service that meets the highest standards of quality, safety, and customer satisfaction.Key ResponsibilitiesCoordinate and deliver a...
-
Hospital Catering Supervisor
1 month ago
Larbert, Falkirk, United Kingdom Serco Plc Full timeAbout the RoleWe are seeking a highly motivated and experienced Patient Catering Manager to join our team at Serco Plc. As a Patient Catering Manager, you will be responsible for coordinating and delivering a patient catering service that meets the highest standards of quality, safety, and customer satisfaction.Key ResponsibilitiesCoordinate and deliver a...
-
Food Service Coordinator
1 month ago
Larbert, Falkirk, United Kingdom Serco Plc Full timeAbout the RoleWe are seeking a highly motivated and experienced Patient Catering Manager to join our team at Serco Plc. As a Patient Catering Manager, you will be responsible for coordinating and delivering a patient catering service that meets the highest standards of quality, safety, and customer satisfaction.Key ResponsibilitiesCoordinate and deliver a...
-
Food Service Coordinator
1 month ago
Larbert, Falkirk, United Kingdom Serco Plc Full timeAbout the RoleWe are seeking a highly motivated and experienced Patient Catering Manager to join our team at Serco Plc. As a Patient Catering Manager, you will be responsible for coordinating and delivering a patient catering service that meets the highest standards of quality, safety, and customer satisfaction.Key ResponsibilitiesCoordinate and deliver a...
