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Quality Compliance Manager

1 month ago

Birmingham, Birmingham, United Kingdom Clover HR Services Limited Full time

We are seeking an experienced Quality Compliance Manager to join our team at Clover HR Services Limited. The successful candidate will be responsible for the management and implementation of existing ISO and AQS accreditations, achieving new accreditations, and ensuring the company operates to a high level of corporate governance.

This is a full-time permanent role on a hybrid basis, requiring the candidate to work from the office one day per week. The successful candidate will be responsible for maintaining compliance to the ISO9001 Quality Management System and Advice Quality Standard.

The key responsibilities of this role include:

Key Responsibilities:

  • Maintain compliance to the ISO9001 Quality Management System and Advice Quality Standard.
  • Annual review of all documentation, forms, policies, and procedures within the QMS (ISO9001) and Assist (AQS).
  • Meetings of the QMS Review Group.
  • Change management and control of existing procedures.
  • Supply management activities across the company.
  • Management of nonconformances (riskevents) across the company.
  • Internal audit activities across the company for ISO9001 and AQS.
  • Annual Management Reviews ISO9001 (QMS) & AQS (Assist).
  • Support work to achieve any further additional certifications, e.g., ISO22458.
  • Coordinating gap analysis remedial activities.
  • Coordinating the implementation of the ISO standards in preparation for stage 1 and stage 2 audits.
  • Document and embed the procedures, policies, and controls around compliance and certification requirements.
  • Support the daily operation and implementation of the risk management strategy.
  • Assist in the maintenance of the risk register.
  • Production of procedures and process maps for new contracts.
  • Maintenance of the Policy Register and support in drafting policies.
  • Preparation, maintenance, and monitoring of the Business Continuity Policy.
  • Assist in the creation and maintenance of project plans, progress reports, and business case documentation.
  • Support the planning, initiation, and delivery of projects across the company to ensure the successful delivery of the project within the agreed timescales and budgets.
  • Coordinate the delivery of both customer-facing and internal projects and deliverables.
  • Day-to-day management, implementation, monitoring, and communication of the Data Protection and Information Security Policies GDPR and related procedures.

Requirements:

  • Natural organisational flair with extreme attention to detail.
  • Project Management/PMO experience.
  • Strong analytical skills to interpret and embed relevant processes and standards.
  • Understanding of the business impact of security tools, technologies, and policies.
  • High standard of verbal, written, and interpersonal communication skills, including the ability to communicate effectively throughout the organisation.
  • Good knowledge of ISO9001.
  • Good knowledge of Information Assurance & IT infrastructure.

Benefits:

  • 28 days annual leave per annum, additional bank holidays, maximum of 5 service days accrued over 10 years (1 every 2 years).
  • Hybrid Working, 1 day minimum per week, including up to-date IT equipment (full set up for home working).
  • Group life assurance policy (4 x salary).
  • Westfield Reward Scheme, offering optical discounts, dental cash back rewards.
  • Enhanced Pension Plus Scheme, salary sacrifice.
  • Employee Assistance Programme (please see attached).