Compliance and Quality Assurance Specialist
1 week ago
Delivering high-quality services is crucial in the public sector, and at Serco, we take pride in ensuring that our programs meet contractual, regulatory, and legislative requirements. We are expanding our team and are now recruiting a Compliance and Quality Assurance Specialist to support the Quality Improvement & Audit Manager and Operations Manager in this endeavor.
The role will involve working closely with key internal and external stakeholders to ensure the needs of the customer and business unit are delivered in full. This includes managing a schedule of ongoing audits and observations to ensure the quality and compliance of service delivery, as well as coordinating and managing any regulatory audits and inspections.
To be successful in this role, you will need experience of working in a compliance environment. You will also require strong IT skills, particularly in MS Excel and MS Office software, as well as excellent communication and interpersonal skills. The ability to work across multiple work streams and maintain high standards of accuracy and attention to detail is also essential.
This position requires Baseline Personnel Security Standard (BPSS) clearance, covering pre-employment checks. In return for your expertise, we offer a competitive salary range of £38,000 - £45,000, plus Serco discounts and a supportive culture.
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