Deputy Front of House Manager

3 weeks ago


Egdean, West Sussex, United Kingdom Holroyd Howe Full time
Deputy Front of House Manager Role Summary

This is an excellent opportunity to work in a highly prestigious education setting as a Deputy Front of House Manager. As a key member of the Holroyd Howe team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of front-of-house services.

Key Responsibilities:

  • Lead by example and support the team in delivering high-quality customer service.
  • Manage communications with the service team, ensuring seamless event delivery and theme days.
  • Oversee events of all kinds, managing the front-of-house team, team deployment, and training to maintain exceptional standards.
  • Ensure client service is always a top priority, acting as the go-to person for shift handovers and providing stellar service.
  • Maintain a professional approach at all times, managing stocks, ordering, finances, and POS systems related to events.
  • Stay updated on food and industry trends, incorporating new service styles and concepts into our offerings.


Requirements:

  • Excellent customer service skills and the ability to organise your time are required.
  • Have a strong understanding of health and safety; be adaptable and customer-focused; be excellently organised; show great attention to detail; be a team member and enjoy success as a team; and have a flexible approach to work.


Benefits:

  • Free meals whilst at work
  • Company sick pay scheme
  • 28 holiday days inclusive of bank holidays
  • We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles
  • Reward and recognition schemes
  • People awards to celebrate our employees
  • Employee benefits platform
  • Employee assistance program
  • Recommend a friend scheme
  • HIT apprenticeships for all experience levels
  • Team events scheduled throughout the year
  • Pension scheme


Working for Holroyd Howe:

At Holroyd Howe, we pride ourselves on being a company that puts our people at the heart of our business. We offer a range of benefits and rewards to our employees, including free meals, company sick pay, and a pension scheme. We also invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles.

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