Deputy Front of House Manager
3 weeks ago
This is an excellent opportunity to work in a highly prestigious education setting as a Deputy Front of House Manager. As a key member of the Holroyd Howe team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of front-of-house services.
Key Responsibilities:
- Lead by example and support the team in delivering high-quality customer service.
- Manage communications with the service team, ensuring seamless event delivery and theme days.
- Oversee events of all kinds, managing the front-of-house team, team deployment, and training to maintain exceptional standards.
- Ensure client service is always a top priority, acting as the go-to person for shift handovers and providing stellar service.
- Maintain a professional approach at all times, managing stocks, ordering, finances, and POS systems related to events.
- Stay updated on food and industry trends, incorporating new service styles and concepts into our offerings.
Requirements:
- Excellent customer service skills and the ability to organise your time are required.
- Have a strong understanding of health and safety; be adaptable and customer-focused; be excellently organised; show great attention to detail; be a team member and enjoy success as a team; and have a flexible approach to work.
Benefits:
- Free meals whilst at work
- Company sick pay scheme
- 28 holiday days inclusive of bank holidays
- We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles
- Reward and recognition schemes
- People awards to celebrate our employees
- Employee benefits platform
- Employee assistance program
- Recommend a friend scheme
- HIT apprenticeships for all experience levels
- Team events scheduled throughout the year
- Pension scheme
Working for Holroyd Howe:
At Holroyd Howe, we pride ourselves on being a company that puts our people at the heart of our business. We offer a range of benefits and rewards to our employees, including free meals, company sick pay, and a pension scheme. We also invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles.
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