Deputy Front of House Manager

4 weeks ago

Egdean, West Sussex, United Kingdom Holroyd Howe Full time

Key Responsibilities:

As a Deputy Front of House Manager at Holroyd Howe, you will be responsible for leading a team of front of house staff to deliver exceptional customer service and events. Your key responsibilities will include:

  • Team Management: Lead by example, stepping in wherever needed to support your team and manage communications with the Seaford team, service and event delivery, and theme days.
  • Event Management: Oversee events of all kinds, managing the front of house team, team deployment, and training to maintain our exceptional standards.
  • Operational Management: Maintain a professional approach at all times, managing stocks, ordering, finances, and POS systems related to events.
  • Training and Development: Assess employee performance, identify training needs, and ensure training aligns with company policies.
  • Performance and Development: Conduct job chats and performance reviews, maintaining development plans and hold regular team meetings to communicate important information, standards, and improve team cohesion.
  • Health and Safety: Ensure all employees are aware of and adhere to Health and Safety policies and provide regular Health, Hygiene, and Safety training.
  • Motivation and Support: Empower, support, and encourage your team, maintaining an open-door policy and lead team briefings before each service, ensuring company processes are achieved at all times.
  • Customer Focus: Work closely with the team and management to ensure customers receive prompt and efficient service, consistently exceeding their expectations.
  • Visibility and Approachability: Be visible during service periods, approachable, and proactive in fulfilling customer needs and maintain clean and fully stocked service areas.
  • Event Service: Lead front of house service, in dining rooms, and events and liaise with the hospitality manager to ensure top-notch service throughout the day.
  • Coordination and Documentation: Ensure clients and goods are checked in and out with correct documentation and complete full closure of events.
  • People Management: Treat and lead your team members as you would expect to be treated and ensure company policies are adhered to and carry out kitchen/service duties as needed.

Additional Information:

As a Holroyd Howe colleague, you will be entitled to a variety of benefits including free meals while at work, company sick pay scheme, 28 holiday days inclusive of bank holidays, and more.

  • Deputy Front of House Manager

    4 weeks ago

    Egdean, West Sussex, United Kingdom Holroyd Howe Full time

    Key Responsibilities:As a Deputy Front of House Manager at Holroyd Howe, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and events. Your key responsibilities will include:Team Management: Lead and motivate your team to achieve high standards of customer service and event delivery.Event...

  • Front of House Deputy Manager

    3 weeks ago

    Egdean, West Sussex, United Kingdom Holroyd Howe Full time

    Deputy Front of House Manager Role OverviewAs a Deputy Front of House Manager at Holroyd Howe, you will play a key role in delivering exceptional experiences for our clients. This position requires a customer service enthusiast with a passion for events and a flair for management.Key Responsibilities:Lead by example, stepping in wherever needed to support...

  • Deputy Front of House Manager

    3 weeks ago

    Egdean, West Sussex, United Kingdom Holroyd Howe Full time

    Job Title: Deputy Front of House ManagerAbout the Role: As a Deputy Front of House Manager, you will play a vital role in delivering exceptional dining experiences at our prestigious private school. You will be responsible for leading a team of professionals to provide top-notch service, managing events of all kinds, and ensuring that our high standards are...

  • Deputy Front of House Manager

    4 weeks ago

    Egdean, West Sussex, United Kingdom Holroyd Howe Full time

    Job Title: Deputy Front of House ManagerAre you a customer service enthusiast with a passion for events and a flair for management? We have the perfect opportunity for you to showcase your skills and experience as a Deputy Front of House Manager at Holroyd Howe.Key Responsibilities:Lead by example, stepping in wherever needed to support your team.Manage...

  • Deputy Front of House Manager

    3 weeks ago

    Egdean, West Sussex, United Kingdom Holroyd Howe Full time

    Deputy Front of House Manager Role SummaryThis is an excellent opportunity to work in a highly prestigious education setting as a Deputy Front of House Manager. As a key member of the Holroyd Howe team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of front-of-house services.Key Responsibilities:Lead by...

  • Deputy Front of House Manager

    4 weeks ago

    Egdean, West Sussex, United Kingdom Holroyd Howe Full time

    Deputy Front of House ManagerAre you a customer service enthusiast with a passion for events and a flair for management? We have the perfect opportunity for you to take your career to the next level at Holroyd Howe.Key Responsibilities:Lead by example, stepping in wherever needed to support your team.Manage communications with the Seaford team, service and...

  • Front of House Team Member

    4 weeks ago

    Egdean, West Sussex, United Kingdom Butcombe Brewery Full time

    We are a pioneering business that empowers our teams to deliver exceptional customer experiences in a dynamic and supportive environment. Our pubs, restaurants, and hotels are known for their warm welcomes and high standards.This role involves delivering outstanding bar and waiting hospitality to our customers, working collaboratively with our teams to...

  • Front of House Team Member

    4 weeks ago

    Egdean, West Sussex, United Kingdom Butcombe Brewery Full time

    We are a pioneering business that empowers our teams to deliver exceptional customer experiences in a dynamic and supportive environment. Our pubs, restaurants, and hotels are known for their warm and welcoming atmosphere, where our staff thrive in a culture of autonomy and innovation.This role involves providing outstanding bar and waiting hospitality to...

  • Front of House Team Leader

    4 weeks ago

    Egdean, West Sussex, United Kingdom Butcombe Brewery Full time

    We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be the...

  • Front of House Team Member

    4 weeks ago

    Egdean, West Sussex, United Kingdom Butcombe Brewery Full time

    We are a dynamic and award-winning business that prides itself on empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be...

  • Chief Operations Manager for Dining Services

    7 days ago

    Egdean, West Sussex, United Kingdom Holroyd Howe Full time

    Company Overview:Holroyd Howe is a prestigious education setting renowned for its commitment to excellence in catering services. We pride ourselves on delivering exceptional experiences that exceed the expectations of our clients.About the Role:We are seeking a highly skilled and experienced Deputy Front of House Manager to join our team. As a key player in...

  • Front of House Team Member

    4 weeks ago

    Egdean, West Sussex, United Kingdom Butcombe Brewery Full time

    We are a pioneering business that prides ourselves in empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be the best we...

  • Hospitality Operations Manager

    3 days ago

    Egdean, West Sussex, United Kingdom Petworth Places Full time

    Job OverviewWe are seeking a dedicated Hospitality Operations Manager to join our team at The Angel Inn in Petworth, West Sussex. As a key member of our front of house team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of service delivery.About UsPetworth Places is a hospitality and food business group...

  • Hospitality Manager

    4 weeks ago

    Egdean, West Sussex, United Kingdom Petworth Places Full time

    About the Role:The Assistant Manager (Hospitality) will play a pivotal role in ensuring that our Food & Beverage and accommodation services exceed guests' expectations. This will involve creating a friendly and professional dining experience and a warm, inviting, and clean place to stay.Main Responsibilities:Work with and support the General Manager in the...

  • Hospitality Manager

    4 weeks ago

    Egdean, West Sussex, United Kingdom Petworth Places Full time

    About the Role:The Assistant Manager (Hospitality) will play a pivotal role in ensuring that our Food & Beverage and accommodation services exceed guests' expectations. This involves creating a friendly and professional dining experience and a warm, inviting, and clean place to stay.Main Responsibilities:Work with and support the General Manager in the...

  • Hospitality Manager

    4 weeks ago

    Egdean, West Sussex, United Kingdom Petworth Places Full time

    About the Role:The Assistant Manager (Hospitality) will play a pivotal role in ensuring that our Food & Beverage and accommodation services exceed guests' expectations. This includes creating a friendly and professional dining experience and a warm, inviting, and clean place to stay.Main Responsibilities:Work with and support the General Manager in the...

  • Gallery Assistant

    3 weeks ago

    Egdean, West Sussex, United Kingdom Petworth Places Full time

    About Petworth PlacesPetworth Places is a group of dedicated teams building a destination hospitality and food and beverage business with Stay, Eat, Visit at the heart of the business.Our BusinessesWe have a multiple-award-winning food brand, The Hungry Guest, E Street Bar & Grill, and The Angel Inn, with seven upmarket guest rooms and two luxury holiday...

  • Café Service Associate

    2 weeks ago

    Egdean, West Sussex, United Kingdom Petworth Places Full time

    About the RoleWe are currently recruiting a Café Assistant for our Café situated in the beautiful walled gardens of Newlands House Gallery.The successful applicant will ensure that the café is welcoming and inviting to customers and will assist the management and team in ensuring the successful smooth running of the cafe and its operations.Main...

  • Interpreter Translator Required In Petworth West Sussex

    1 month ago

    Egdean, West Sussex, United Kingdom Language Empire Full time

    Job Opportunity: Interpreter TranslatorWe are seeking a skilled Interpreter Translator to join our team at Language Empire. As a freelance interpreter, you will work with various clients across the UK, providing high-quality interpreting services in multiple languages.Key Responsibilities:Interpret for clients in various settings, including the NHS, Local...

  • Parking Operations Team Member

    37 minutes ago

    Egdean, West Sussex, United Kingdom National Trust Full time

    About the RoleWe are seeking a Parking Operations Team Member to join our team at Petworth House and Park. As a key member of our operations team, you will be responsible for ensuring that our visitors have a positive experience during their visit.ResponsibilitiesMeet and greet visitors, providing assistance and guidance on parking and accessing the parkSell...