Customer Sales Representative
5 days ago
Certas Energy UK Ltd is seeking a dedicated and results-driven Customer Sales Representative to join our team at our Warrington office. As a key member of our Domestic team, you will play a crucial role in developing a strong business pipeline by engaging with both new and existing Certas customers.
Your responsibilities will include:
- Outbound calling to potential customers to generate interest in our renewable energy solutions.
- Scheduling appointments and ensuring all booking details are accurately recorded.
- Answering customer queries and providing information about our renewable energy products.
- Qualifying customer suitability for our products based on their needs and preferences.
- Achieving agreed KPIs and sales targets.
Key Requirements:
Required:
- Experience working in a fast-paced sales environment.
- Ability to work effectively under pressure and adapt to changing situations.
- Exceptional attention to detail and organisational skills.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- High degree of self-motivation and time management skills.
- Resilient, persistent, and hardworking attitude.
- Target-driven and results-oriented mindset.
- Proficiency in Microsoft Office Suite (SharePoint, Outlook, Word, Excel).
- Ability to handle customer objections confidently and empathetically.
- Good listening skills and the ability to prioritise tasks.
Desirable:
- Experience in appointment setting.
- Knowledge of renewable energy would be an advantage but all training will be given.
Benefits:
- Competitive base salary with commission-based earnings potential.
- Employee discounts through Certas group schemes.
- Free on-site parking.
- Investment in personal development.
- Company pension plan.
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