First Line IT Professional

1 day ago


Watford, Hertfordshire, United Kingdom Lynx Recruitment Ltd Full time

Lynx Recruitment Ltd is seeking a highly skilled First Line IT Professional to join its team in the Watford area. The successful candidate will have a strong background in technical support and excellent communication skills. This is a fantastic opportunity for someone looking to develop their skills and gain further Microsoft certifications.

About the Role

In this role, you will provide technical support to customers via phone, email, and remote access. You will also collaborate with colleagues to resolve complex technical issues, develop and maintain knowledge of Microsoft products and services, and pursue Microsoft certifications to enhance your technical expertise.

Key Responsibilities
  • Deliver exceptional technical support to customers
  • Collaborate with colleagues to resolve complex technical issues
  • Develop and maintain knowledge of Microsoft products and services
  • Pursue Microsoft certifications to enhance technical expertise
Requirements
  • 2-3 years of experience in a similar technical support role
  • Strong communication and problem-solving skills
  • Office365 and Azure experience preferred
  • Excellent customer service skills
What We Offer

A competitive salary of £27,500 per annum, opportunities for career development, and a collaborative and dynamic work environment.



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