Assistant Store Manager

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom END. Full time

At END., we're on a mission to deliver a first-class customer experience that underpins our success. As an Assistant Store Manager, you'll play a key role in helping us achieve this goal.

About the Role

We're looking for an ambitious and energetic individual to join our Newcastle Retail Store team. As Assistant Store Manager, you'll be responsible for assisting the store manager in the operating manner of their choice, exhibiting continuity in all operations. You'll be positioned to take over full managerial tasks as necessary and be familiar with the entire running of the Store Operations.

Key Responsibilities

  • Assist the store manager in the operating manner of their choice, exhibiting continuity in all operations.
  • Positioned to be ready to assist with and take over full managerial tasks as necessary.
  • Be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
  • Ensure the full team is equipped with knowledge relevant to the industry and the specific product END. represents.
  • Lead the team in excellence of service through outwardly displaying exemplary service techniques.
  • Drive the store sales through personally and effectively motivating the team to achieve and exceed set budgets and sales targets.
  • Identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
  • Ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
  • Financial accountability in supporting the Store manager in managing wage to sales budget, shrinkage and revenue.
  • Maintain workplace safety and provide a healthy environment for staff and customers.

What We're Looking For

We're looking for someone with a diverse and broad skill base in business management, ambition within the Retail Function, and a genuine love for their work and the industry they're in. You should be charismatic with an energy that entices people and be able to demonstrate excellent written and verbal communication skills.

What We Offer

  • 30 days holiday (including bank holidays)
  • Company pension scheme
  • Generous staff discount
  • Opportunities for professional development and career progression
  • Health Cash Plan
  • Cycle-to-work scheme

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated, and strive for excellence. To achieve this, we're positive and collaborative and keep it simple.

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