Client Support Specialist

2 days ago


London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

As a Client Support Specialist, you will play a vital role in providing exceptional support to our clients. This is an excellent opportunity to work with a reputable insurance company, negotiating renewal terms, handling client queries, and ensuring timely processing of policies.

Your Key Responsibilities:
  • Work closely with clients to understand their needs and preferences.
  • Negotiate renewal terms and provide alternative quotations as required.
  • Handle client queries regarding policies, cover, and other related matters.
  • Ensure timely processing of policies, confirmation of cover, and secure delivery of policy documentation.
  • Take care of account queries, credit control matters, and communicate with management as necessary.
Why Join Us?
  • A competitive salary of £39,000 - £43,000 per annum.
  • 25 days holiday plus bank holidays and 5 additional days that can be purchased.
  • Defined contribution pension scheme with employer contributions.
  • Life insurance paying 4x basic annual salary, which can be topped up to 10x.
  • Health cash plan or private medical insurance.
  • Employee Stock Purchase plan offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax-effective stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal for savings on daily expenses.


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