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Scheduler
2 months ago
About the Role
We are seeking a skilled Scheduler to join our team at Home Group. As a Scheduler, you will play a crucial role in coordinating and scheduling our repairs and maintenance works, ensuring our trade operatives have the necessary information to complete their jobs efficiently.
Key Responsibilities
- Coordinate and schedule repairs and maintenance works, ensuring accurate and real-time information is available to trade operatives.
- Manage systems to highlight job volumes exceeding available resources, enabling proactive action to be taken.
- Make appointments with customers and schedule emergency works.
Requirements
- Experience working in a fast-paced Repairs and Maintenance team using workforce planning systems.
- Excellent knowledge of repairs and maintenance activities, with experience in scheduling responsive, planned, and cyclical work programs.
- Strong organizational and planning skills, with attention to detail and ability to multitask.
- Excellent customer service skills to manage changing priorities.
What We Offer
- 25 days annual leave (increasing to 30), with the option to buy additional leave and a 'me day' for personal use.
- Health cash plan, saving you up to £1140 per annum on dental, optical, and other expenses.
- Over 800 high street discounts on groceries, holidays, and days out.
- Generous pension scheme with life insurance of 3x salary.
- Investors in People Platinum employer and a Great Place to Work.
About Home Group
We are a top 10 Great Place to Work Employer, committed to creating a workplace where everyone feels valued and supported. Our team is diverse and inclusive, and we strive to make Home Group a great place to work for all colleagues.