EAC Technical Sales Support Specialist
4 weeks ago
Are you a project support expert looking for a new challenge? We're seeking a talented individual to join our team in Willenhall, UK and contribute to a collaborative culture that empowers you to build a career you can be proud of.
You will be primarily responsible for providing support both in the field and remotely for all Digital Access Solutions EAC portfolio from design and specification to installation and handover to technical support.
Your key responsibilities will include:
- Supporting and leading projects to upgrade existing customer systems to the newest platform across the UK and Ireland, requiring frequent travel and overnight stays.
- Working alongside the Commercial Product Manager to execute the regional plan for growth in EAC solutions.
- Collaborating with Abloy UK DAS colleagues to support Pre-Sales activities for Primo Electronic Access Control Solutions, including design and specification of Access Control systems, network and controller layout, door specification, and integrations where necessary.
- In consultation with the DAS Academy Manager, providing continual specification and design training to Abloy UK DAS colleagues.
- In consultation with the DAS Academy Manager, providing end-user training on Primo software.
- In consultation with the Tech Support team leader, handing over all supporting documentation of Primo systems.
We're looking for someone with a qualification in a business-related/commercial function or a proven track record in the appropriate industry, or a qualification or proof of experience in IT.
Key requirements include:
- A proven track record of on-premise integrated Electronic Access Control solutions.
- Knowledge and experience designing, implementing, commissioning, and handover of medium to large EAC solutions.
- Experience of commissioning Network-based electronic security solutions on customers' servers and networks.
We're passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us.
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