Comprehensive Healthcare Advisor

3 weeks ago


London, Greater London, United Kingdom Boots Opticians Full time

About the Role

As a Comprehensive Healthcare Advisor at Boots Opticians, you will play a vital role in delivering exceptional holistic healthcare advice to customers and patients. Your primary responsibility will be to provide personalized solutions, helping them make informed choices about their health and wellness.

Main Responsibilities

  • You will work closely with customers, using your knowledge of health and wellness products and services to deliver complete care and ensure they receive the right advice to meet their needs.
  • Act as the store's health and wellbeing ambassador, staying up-to-date with the latest products and topics in the health and wellness world.
  • Embracing and promoting the Boots omnichannel offering, signposting customers to further solutions such as Pharmacy Services, Online Doctor, and Boots.com.
  • Building strong relationships with customers and local community members, referring patients to an appropriate healthcare professional when necessary.

Requirements

  • Energetic and passionate about finding the best solutions for customers.
  • Curious about patients' and customers' holistic health and wellbeing.
  • Empathetic, approachable, and able to interact sensitively.
  • A team player who loves contributing to the team and store's success.
  • Digitally savvy and comfortable with embracing technology and the omnichannel offering.
  • Commercially driven and focused on delivering a great customer experience.
  • An ambassador for the Boots brand and healthcare, eager to learn about everything health.
  • You will be prepared to learn and complete a Healthcare training Programme at NVQ2 or equivalent level.

What We Offer

  • Competitive salary range £12,360 - £13,530 per annum.
  • Boots Retirement Savings Plan.
  • Discretionary Christmas Gift Payment.
  • Generous staff discount.

About Us

We're always looking for people who care and are passionate about making a difference. At Boots, we foster a working environment where consideration and inclusivity help everyone reach their full potential. As an equal opportunity employer, we value diversity and promote a positive and inclusive culture for all colleagues.



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